SALES COORDINATOR

SUMMARY

White Lodging Sales Coordinators are responsible for administrative support duties for assigned managers and participates in activities 

and training in preparation for entry-level sales & marketing management positions. The essential functions consist of the following: 

Participate in activities and training in preparation for entry-level sales & marketing management position. ( Examples include Delphi 

FDC Training, customer focused selling skills, participation in Rev Gen Sales Week, sales blitzes, site tours, shadowing of Sales 

Managers, and all sales and marketing functions, attendance in specific meetings, and other activities as deemed necessary.

RESPONSIBILITIES

White Lodging is looking for a team member who has prior sales or hospitality experience, detail oriented, organized and is able to 

meet specific deadlines. Must encompass the ability to act independently with minimal to no supervision. Requires good 

communication skills, both verbal and written to be able connect with our guests and team members. Important Daily/weekly tasks 

include but are not limited to: 

•  Event Coordination - partner with clients to ensure they have a good event; beginning with the booking and confirmation of the 

space, meals and other items included in the contract.

•  Follow up - receive suggestions and feedback, and discuss opportunities to host future events for the group. Additionally, this 

is a good time to ask for referrals of others looking for a facility.

• Qualifying Business – retrieving a complete understanding of the customer’s business needs to best meet the expectations of 

the client and the hotel and closing the sale.

• Sales Support - To help sales leaders improve their productivity and spend more time selling, sales coordinators provide a 

variety of support services.

• Front Desk Communication - Collaboration with front desk teams ensures the details of group and special corporate directives 

are executed properly

COMPETENCIES

• Judgment/decision making
• Resourcefulness
•  Organization/Planning
• Listening
• Customer focus
• Team player
• Energy
• Ambition
• Drive to grow in a career in hospitality sales.

SKILLS

• Active listening
• Knowledge of Microsoft office
• Communication
• Time management
• Qualification questioning, etc.

EDUCATION/EXPERIENCE

• A high school degree is required. Conversely, a bachelor’s degree and/or previous experience in the hospitality industry is preferred. 

Disclaimer*** This job description is not exclusive or exhaustive of all job functions that an associate in this position may be asked 

to perform. Other duties and responsibilities may be assigned based on specific location and business needs.

Source: Hospitality Online