56 Customer Support Specialist Jobs in Salt Lake, UT
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Hunter Douglas Inc. is Hiring a Customer Support Specialist Near Salt Lake, UT
Join a rapidly growing, leader in the custom window coverings industry. Our Customer Support Specialist:
Working remotely in the comfort of your home, all equipment provide
(**Must be within driving distance of 111 Apollo Rd. Salt Lake City, UT 84116**)
Robust continuous training program for increased pay opportunities
2 weeks of personal leave time (sick and vacation combined)
11 annual paid holidays
$500 equivalent sign on bonus
$200 home office set up allowance
$16.00 per hour starting pay rate with additional training earning potential
Join our next training class in our Salt Lake City office will be on Monday, January 9, 2022 from 8AM to 5PM for up to 6 weeks. Post-training we will send you home with company issued computer equipment for a remote work setup.
What Will You Do?
As a Customer Support Specialist:
Respond to all incoming calls and emails on a continual basis to support our dealer base.
Receive training to follow established guidelines while entering custom window treatment orders and ensure accuracy.
Provide excellent follow up and customer experience by resolving all service requests timely and completely.
Effectively communicate with customers and team members, both in verbal and written form while maintaining an upbeat, positive attitude.
Build and maintain professional relationships with dealers, management and team members.
Generous Benefits Included for the Customer Support Specialist:
401(k) with company match
Generous Paid Time Off for Work/Life Balance.
Several medical and dental plans with company contribution.
Vision Insurance.
Health Savings Account (HSA).
Short and Long Term Disability.
Employee Discounts on Window Fashion Products.
Pet, Auto, and Home Insurance.
What Are We Looking For In A Customer Support Specialist:
At least 1-2 years of customer service / support experience in fast-paced product support, retail, support center, sales, or related environment required.
High school diploma or equivalent required.
Ability to multitask and prioritize.
Demonstrated working knowledge of Google email, MS Office or other similar Windows based programs required.
Comfortable working in a team environment where communication flows freely at all levels and the customer experience is always our priority.
Check out what we are doing at: www.custombrandsgroup.com!
#LI-SM1!
Job Summary
Full Time
Durable Manufacturing
$41k-51k (estimate)
11/19/2022
01/17/2023
hunterdouglas.com
PEARL RIVER, NY
7,500 - 15,000
1976
MARVIN B HOPKINS
$1B - $3B
Durable Manufacturing
Related Companies
About Hunter Douglas Inc.
Hunter Douglas Pleated Shade is a civil engineering company based out of 1924 Chespark Dr, Gastonia, North Carolina, United States.
The job skills required for Customer Support Specialist include Customer Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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