Description

CenterWell Home Health serves over 85,000 patients each day, with more than 350 locations across 38 states. As part of Humana’s Home Solutions business, we are bringing better care continuity and health outcomes into the home. We put patients at the center of everything we do, while working in collaboration with healthcare providers to bring multi-disciplinary care to the most appropriate or convenient setting. The result is easy, comprehensive and personalized care that helps patients lead healthier, happier lives.

Responsibilities

Position Summary

Sells traditional homecare services and other available specialties or products in a market. Sales activities include account identification and development, servicing and growing facility, physician and in some instances payer case management relationships within a defined territory. All sales activities are in accordance with business plan strategy for a market. Works under general direction.

Attributes / Qualifications

To perform this job successfully, an individual must be able to perform each primary responsibility satisfactorily. Excellent selling, organization, problem solving skills and the ability to appropriately represent the Company service capabilities to the targeted referral source audience is required. . Excellent interpersonal communication and presentation skills required. Microsoft Office proficiency required. Ability to travel within assigned territory and to sales meetings as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Education / Experience

Bachelor's Degree in Marketing, Business, or a health related science (e.g., nursing, pharmacy, etc.) or the equivalent plus a minimum of two years health care or related industry sales experience generally required.

Primary Responsibilities

• Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis.

• Calls on physicians, hospital, skilled nursing and rehabilitation facility discharge planning services and/or management within an assigned territory to open new accounts and promote the sale of designated service lines.

• Maintains territory roster , selecting and prioritizing accounts in accordance with the market/territory sales plan. Maintains detailed territory management systems records.

• Planning and achievement of territory admission targets. Works in conjunction with branch operations and other sales resources in the market in preparation of annual market business plans. Implements territory business plans and manages sales time and resources according to plan, adjusting the plan as necessary to meet targets.

• Meets with market and branch management/staff to discuss sales activities, new opportunities, potential problems etc. on a weekly basis. Gathers/organizes account related information and provides input on key customer opportunities, service or specialty offerings. 

• Works collaboratively with Hospice Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables.

• Makes sales calls, arranges appointments and delivers educational programs to keep referral sources current on clinical service offerings. Acts as a liaison between referral sources and Company staff to provide information on Company services, specialties and products, resolve problems and maintain positive customer relationships.

• Establishes/maintains effective working relationships with appropriate field and Central Support staff to keep abreast of current service offerings.

• Participates and completes all Company sponsored education and development for the position.

• Maintains market awareness and prepares competitive updates.

• Participates in special projects, quarterly Blitz events, specialty program launches and performs other duties as assigned.

• Adheres to and participates in Company’s mandatory HIPAA privacy program / practices, Business Ethics and Compliance programs / practices, and Company policies and procedures.

• Reviews and adheres to all Company policies and procedures.

• Participates in special projects and performs other duties as assigned. 

Scheduled Weekly Hours

40