We are seeking an Customer Service Enthusiast to join our team!

Customers contact our company to provide them with products/services such as shower doors, windows and table tops... we then provide them with a quote and complete the order for them if awarded the job.

Monday - Friday 8:30AM - 5:00 PM

Responsibilities:

• Prepare Schedule / Schedule Appointments when customer call in for service
• Daily Customer Invoicing
• Payment Processing
• General Office Tasks including filing, office and showroom organization...
• Answer inbound phone calls promptly during business hours.
• Enter Customer Data into Software Programs
• Greet Customers in Showroom, assist with order pickup/drop off
• Process Orders following company procedures
• Assist co workers and management with other related tasks

Job Requirements:

• Previous experience in customer service, or other related fields
• Be able to learn industry products and terminology. Training is Provided
• Professional image and personality
• Dependable - expected to be on time and here Monday - Friday.
• Applicants should have a positive demeanor and enjoy talking with customers
• Applicant works well with others in a small office environment
• Ability to Lift 50 pounds and handle fragile items

Skills that the applicant should already have:

• Good computer skills
• Basic math skills
• Strong interpersonal and problem solving skills
• Provide the highest level of customer service
• Ability to build rapport with clients
• Ability to follow established procedures on routine work

This position can be promoted to a role with more technical product detail once knowledge and understanding of the business is gained.