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HTLF Bank
Groveland, CA | Full Time
$54k-74k (estimate)
1 Month Ago
Universal Banker
HTLF Bank Groveland, CA
$54k-74k (estimate)
Full Time 1 Month Ago
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HTLF Bank is Hiring an Universal Banker Near Groveland, CA

Premier Valley Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Premier Valley Bank is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"™ Under supervision, the Universal Banker will be responsible for assisting customers in a dual role function. The role is responsible for providing an exceptional in-branch customer experience by handling every customer need including teller transactions, sales and service. Utilizing a needs-based selling approach, the Universal Banker will provide solutions based on customer needs and how they like to conduct their banking. In addition this position will be responsible for referrals to the other lines of business to meet the customer’s financial needs. The Universal Banker will work with the banking team in attaining banking center goals and constantly striving to improve the profitability of the banking center. PRIMARY & ESSENTIAL RESPONSIBILITIES: A. Transaction/Sales Responsibilities: 1. Universal Bankers are responsible for offering and selling financial products and services to both consumer and small business customers. Including, but not limited to: a. Checking and Savings Accounts b. Certificates of Deposit c. Individual Retirement Accounts (IRAs) d. Health Savings Accounts e. Deposit only business relationship customers with non-lending needs 2. Operates a teller window regularly to meet the needs of the banking center. 3. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products or services to customers and actively participates in the referral program and strives to meet goal (as determined by individual bank). 4. Effectively use sales skills such as: effective listening, adapting to differences in customers, identifying needs, expanding and deepening customer relationships, responding to verbal and non-verbal clues, presenting solutions through product benefits, establishing a clear difference, overcoming resistance, asking for the business, completing sale, nurturing relationships, and establishing methods for follow-up. 5. Follow up with prospects and current customers to promote new products and services and/or thanking customers for existing business. 6. Actively monitor the status of key customer relationships to promote business growth and service quality, Increase the number of services used per customer to increase both profits and customer retention. 7. Maintains confidentiality in handling customer and bank information. 8. Follows security policies and procedures to prevent bank and customer losses. 9. Resolves customer complaints. 10. Maintains a detailed level of knowledge on retail products and services and a conversational knowledge of non-retail products (e.g., mortgage, insurance, wealth management) 11. Works collaboratively with the banking team to achieve customer service and sales objectives a. Actively participates in banking center sales activities B. Operations Responsibilities: 1. Responsible daily for all teller operations 2. Maintains an acceptable Cash Over and Short account according to the bank policy guidelines. 3. Prepares Currency Transaction Reports and Monetary Instrument logs. 4. Must be security conscious and comply with all Bank Secrecy Act/Anti-Money Laundering requirements, Privacy of Customer Information Policy, and all consumer protection laws, regulations, and Bank policies as related to assigned job duties. 5. Opens and closes the banking center according to bank security policy. REQUIRED SKILLS & EXPERIENCE: 1. High School Diploma/GED. Bachelor’s Degree preferred. 2. 1-3 years of experience in sales & customer service 3. Previous teller or cash handling experience preferred, but not required 4. Experience providing high quality customer service 5. High attention to detail 6. Experience working in a team environment 7. Ability to count and balance cash 8. Ability to read and interpret documents such as policy and procedure manuals 9. Demonstrated ability to multi-task and manage time 10. Knowledge of MS Office, Windows and ten key calculator 11. Must satisfy requirements of the Federal Deposit Insurance Act Sec. 19 Scheduled Weekly Hours: 40 Time Type: Full time If you’re looking for a career where your voice is heard and you have opportunities do what you do best every day - your search is over. Premier Valley Bank is committed to attracting, retaining and developing talented professionals who strive to do great things and make a positive impact in the community. Joining Premier Valley Bank means actively contributing to the vitality of the communities where we live and work. In 2020, Premier Valley Bank supported many Central California causes including multiple COVID relief programs, wildfire victim relief efforts, and a program dedicated to aiding underfunded local classrooms. Additionally, employees are given volunteer hours to support to a community cause. We are devoted to giving back locally and bonding as a team while doing it! Our commitment to providing a positive and professional work environment is supported by a leadership team that is 100% dedicated to foster your career. We work closely with our employees to strategize individualized professional development plans and professional goals. We grow, when you grow. At Premier Valley Bank, we are focused on a strong and robust diverse environment in which all team members feel valued. While building a team that lives our mission statement every day of enriching lives one customer, employee and community at a time. EOE/AA Employer ∙ M/F/Disabled/Vet Member FDIC ∙ Equal Housing Lender Employment at Heartland Financial USA, Inc. is employment at will

Job Summary

JOB TYPE

Full Time

SALARY

$54k-74k (estimate)

POST DATE

02/03/2023

EXPIRATION DATE

03/08/2023

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The job skills required for Universal Banker include Customer Service, Cash Handling, Products and Services, Listening, Customer Relationship, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal Banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal Banker. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Universal Banker positions, which can be used as a reference in future career path planning. As an Universal Banker, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Banker. You can explore the career advancement for an Universal Banker below and select your interested title to get hiring information.

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If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Universal Banker job description and responsibilities

Universal bankers is who assist customers with loan applications.

02/08/2022: Columbus, GA

Universal bankers manage the accounts, process transactions, and prepare financial reports.

03/07/2022: Atlanta, GA

Focus to retail leadership decision-making towards simplifying aspects of the branch banker experience.

12/17/2021: Port Arthur, TX

Universal bankers will perform both sales and service transactions.

03/03/2022: Boise, ID

Universal Banker will provide quality service and develop long- term customer relationships.

12/24/2021: Boca Raton, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Universal Banker jobs

Universal bankers should be comfortable executing marketing and sales techniques when the opportunity arises.

02/23/2022: Greenville, SC

Training Online Training For Bankers American Bankers Association.

03/08/2022: Yakima, WA

Creating an Atmosphere of Positive Evolution.

02/25/2022: Monterey, CA

Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.

01/02/2022: Toledo, OH

Attention to detail, problem solving, and the ability to be pro-active.

12/19/2021: Bradenton, FL

Step 3: View the best colleges and universities for Universal Banker.

Florida Southern College
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