3 Assistant Executive Housekeeper (FT) Jobs in Norwich, CT
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HSS Staffing Solutions is Hiring an Assistant Executive Housekeeper (FT) Near Norwich, CT
Responsibility:
- Should have an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff.
- Obtains a list of vacant rooms to be cleaned immediately & a list of prospective checkouts or discharges in order to prepare work assignments.
- Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
- Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness.
- Prepares and distributes the Room assignment sheet and floor keys to room boys.
- Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
- Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
- Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
- Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors, and tracks.
- Schedules cleaning of all meeting rooms after a completed function.
- Schedules deep cleaning of all meeting rooms on a periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
- Inventories cleaning supplies & linen stock to ensure adequate supplies.
- Investigates concerns regarding housekeeping service and equipment and takes corrective action.
- Provides support to the Executive Housekeeper in all areas of a Housekeeping operation, such as staff training, coaching, counseling and enforces the hotel's standard operating procedures.
- Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.
- Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
- Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
- Rewards employees who use their empowerment to meet or exceed guest expectations.
- Print all housekeeping-related reports and traces from PMS.
- Assists in controlling expenses by the housekeeping department.
- Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
- Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
- Review outside laundry facility servicing to ensure quality, undamaged linens, and consistent delivery, keeping in mind the budgetary guidelines.
- Coordinate with vendors like Pest control, Laundry services, and other outsourcing services.
- Attend to any guest complaints and take service recovery measures if required.
- Review the housekeeping points on the guest feedback forms, take actions on guest complaints and share guest compliments with staff members.
- Prepare annual housekeeping budget.
- Submit requests for repair and periodic maintenance of cleaning equipment.
- Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.
- Coordinate with the front office and send room discrepancy lists.
- Select, staff, recruit, hire, and train qualified housekeeping candidates.
- Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
- Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payroll expenses, and department expenses.
- Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.
- Orient and familiarize new personnel with hotel facilities and operating hours.
- Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment.
- Oversee any guest communications from housekeeping.
- Hotel management diploma or equivalent.
- Read and understand instructions, safety rules, etc.
- Write reports with proper format, punctuation, spelling, and grammar.
- Speak with correct English and a well-modulated voice.
- Minimum 2 years of housekeeping experience in a supervisory capacity.
- 2 years line level experience in all aspects of the Housekeeping department.
Job Summary
Full Time
05/27/2022
11/26/2022
The job skills required for Assistant Executive Housekeeper (FT) include Housekeeping, Laundry, Front Office, Coaching, Coordination, Housekeeping Services, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Executive Housekeeper (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Executive Housekeeper (FT). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Assistant Executive Housekeeper job description and responsibilities
Assistant Executive Housekeeper assumes the role of supporting Housekeeping Executive, supervising the work of room staff, monitoring room quality, monitoring room status, training staff.
01/17/2022: Battle Creek, MI
According to the Heavenly Mountain Resort, the Assistant Executive Housekeeper usually oversees and maintains the schedule of housekeepers.
02/07/2022: Jamestown, NY
An Assistant Executive Housekeeper handle the complaints of guests, keep track of vacant rooms, assign keys and prepare meeting rooms for events.
03/13/2022: Houston, TX
The overall objective and purpose of the Assistant Executive Housekeeper is to direct the daily operations of Housekeeping and Laundry to ensure them clean and orderly.
01/27/2022: Lansing, MI
The Assistant Executive Housekeeper supports the Executive Housekeeper to oversee a variety of housekeeping functions to ensure the smooth running of the daily operation.
03/20/2022: Pensacola, FL
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Career tips from people on Assistant Executive Housekeeper jobs
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03/25/2022: Rapid City, SD
Take a look at the various duties and responsibilities of assistant executive housekeeper professionals to learn more about what these managers do.
02/03/2022: High Point, NC
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