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Houston Methodist
Webster, TX | Part Time
3 Months Ago
Insurance Verifier - Part Time Days
Part Time 3 Months Ago
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Houston Methodist is Hiring an Insurance Verifier - Part Time Days Near Webster, TX

Overview

JOB SUMMARY

At Houston Methodist, the Insurance Verifier position is responsible for obtaining and recording eligibility and benefit information for patients receiving services, confirming authorizations, and completing admission notifications as applicable to department. Other duties may include calculating patient liability and generating estimates as needed to determine patient financial responsibility. This position will also utilize effective communication skills in all interactions with patients, co-workers, insurance companies, physicians etc.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Focuses on patient/customer safety
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally rounds with patients/customers to ensure their needs are being met
  • Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job
  • Displays cultural humility, diversity, equity and inclusion principles

  • Actively supports the organization vision, fulfills the mission and abides by the I CARE values

Responsibilities

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 10%

  • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another achieve optimal department results. (EF)
  • Contributes to patient, employee, and physician satisfaction. Proactively presents solutions to resolve access to care issues when possible. Serves as a liaison between the patients, facility, physicians, and department to ensure timely and accurate financial clearance of all accounts. Communicates with scheduling to inform patient of authorization as needed. (EF)
  • SERVICE - 25%

  • Ensures accounts are financially secure by reviewing and documenting benefits, patient liabilities, authorization/pre-certification requirements, notification requirements, and other relevant information. (EF)
  • Monitors and tracks authorizations, including ensuring accurate Current Procedural Terminology (CPT) codes, location of service performed and expiration dates. (EF)
  • Communicates to resolve patient access and quality service matters. Responds promptly to requests and keeps open channels of communication with physician, patient, and service areas regarding financial clearance status and resolution. Maintains confidentiality in all communications. (EF)
  • QUALITY/SAFETY - 30%

  • Timely and accurately obtains and records eligibility and benefit information, including limitations and exclusions, for all patients in the appropriate system(s) and screen(s)/field(s) within the system(s). (EF)
  • Refers to the Health Care System’s financial clearance policy as a guideline and documents the appropriate patient liability portion – co-pays and/or deductibles – prior to, or on, the day of service. (EF)
  • Completes high-quality work while adhering to productivity standards. Ensures documentation standards are followed and account notations are made in the appropriate system(s) timely and accurately. (EF)
  • FINANCE - 25%

  • Notifies the payer of the patient’s admission or procedure in a timely manner, to ensure third party reimbursement. (EF)
  • Evaluates patient liability and generates estimates as needed for patient financial responsibility communication. (EF)
  • Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. (EF)
  • GROWTH/INNOVATION - 10%

  • Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow. (EF)
  • Participates in various department and/or entity/system-wide projects and activities. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. (EF)
  • This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

    Qualifications

    EDUCATION REQUIREMENTS

    o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

    EXPERIENCE REQUIREMENTS

    o One year of healthcare experience which must have included insurance verification, preferably in a hospital or clinic setting

    License/Certification

    CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

    o None

    KSA/ Supplemental Data

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

    o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

    o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

    o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

    o Proficiency in Microsoft office components (e.g., Outlook, Word) and knowledge of electronic health record software (EPIC preferred)

    o Knowledge of Medicare, Medicaid, and managed care reimbursement methodologies

    o Ability to manage multiple tasks at one time

    o Mid-level medical terminology and knowledge of insurance requirements for physician visits and procedures

    o Ability to manage a fast-paced environment

    o Ability to flex hours and work/day assignments to meet needs related to unanticipated patient volume

    o Working knowledge of CPT, International Classification of Diseases (ICD)-9 and/or ICD-10 preferred

    SUPPLEMENTAL REQUIREMENTS

    Work Attire Yes/No

    Uniform No

    Scrubs No

    Business professional Yes

    Other (dept approved) No

    On-Call* No

    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

    Travel**

    May require travel within Yes

    Houston Metropolitan area

    May require travel outside No

    of Houston Metropolitan area

    **Travel specifications may vary by department.

    Please note any other special considerations to this job: __________________________

    Company Profile

    Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center – a national Honor Roll hospital – to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.

    Job Summary

    JOB TYPE

    Part Time

    POST DATE

    12/07/2022

    EXPIRATION DATE

    12/23/2022

    WEBSITE

    houstonmethodist.org

    HEADQUARTERS

    CYPRESS, TX

    SIZE

    7,500 - 15,000

    FOUNDED

    2010

    CEO

    GABRIELA NICOLA

    REVENUE

    $5B - $10B

    INDUSTRY

    Ambulatory Healthcare Services

    Show more

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