4 Emergency Shelter Program Manager Jobs in Santa Cruz, CA
Housing Matters is Hiring an Emergency Shelter Program Manager Near Santa Cruz, CA
H ousing Matters
E mergency Shelter Program Manager
Definition
Housing Matters partners with individuals and families to create pathways out of their
homelessness into permanent housing. Housing Matters is a leader in working to end
homelessness – and we want you to be part of our team. Housing Matters is looking for
individuals eager to make a difference and willing to enthusiastically commit to joining in our
v ision that homelessness in Santa Cruz County should be rare, brief and non-recurring.
D istinguishing Characteristics
The Paul Lee Loft (Loft) is our single-persons shelter with a minimum of 60 beds both in our
designated Loft area and individual Pallet Shelters. The Recuperative Care Center (RCC)
makes up 12 of the 60 emergency shelter beds and adds medical respite services to the
emergency shelter stay. The Emergency Shelter Program Manager performs direct client
assessment, empowerment based goal setting, and advocacy for individuals experiencing
h omelessness. This position requires someone who is energetic, programmatically creative,
and can act as a leader for the shelter program team. Desirable qualifications are attention
to detail, effective communication, flexibility and good problem solving skills. The Emergency
Shelter Program Manager works a flexible schedule and works effectively with a diverse
population.
- Oversee the housing status, assessment, arrival and departure of single adults staying at the
- Facilitate participants’ use of the services of other programs, agencies, and
- Assist clients in obtaining any and all public benefits f or which they are eligible.
- P articipate in the eligibility process through screening a nd selection of participants.
- Supervise and facilitate intake interviews, assessments, and assist participants in
- Participate in the planning and providing of educational/informational groups for
- Develop and maintain accurate written case records including intake, assessment,
- Meet all administrative requirements including recordkeeping, database keeping, staff
- Maintain confidentiality and treat participants w ith dignity and respect at all times.
- O versee a team of Case Managers and Housing Navigators to ensure smooth o perations of
Thorough knowledge of:
- Social casework objectives, principles, methods and caseload management and
- Social and economic factors which influence individuals and/or households experiencing
Grant compliance and reporting.
- Principles and techniques of supervision and management.
- Homeless services for single adults including:
- Emergency shelter operations, and/or
- Rapid rehousing, permanent supportive housing for individuals experiencing homelessness.
P rograms.
- Remain patient and understanding in high stress or hostile situations.
- Utilize strong written and verbal communication skills.
- Demonstrate de-escalation communication techniques and trauma informed care.
- Supervise, manage, evaluate and coach a team of Case Managers and Housing
- Be detailed oriented, highly organized, and set and meet goals and deadlines.
- Demonstrate strong computer skills; must have a thorough understanding of google suite
HMIS experience is a plus.
- Maintain a goal oriented, positive attitude; must be able to interface equally well with staff,
- Meet people where they are at and create an environment that nurtures mutually
- D evelop most case plans and specialized casework services with considerable
- Demonstrates sensitivity to, and knowledge of, the needs of homeless individuals.
- Dedication and compassion for serving the community’s most vulnerable, and passion for
- M aster’s degree preferred. Bachelor’s degree in related field or equivalent work experience
required knowledge and abilities.
- B ilingual Spanish preferred.
S PECIAL REQUIREMENTS Possession of a valid California Class C Driver's License or must be able to provide suitable
transportation which is approved by the organization may be required for certain positions.
H OURS
This is a full time, benefited, exempt, salaried position s tarting at an annualized salary of
$62,400 . Occasional evenings and weekends required. Health Insurance, PTO and
Vacation Benefits begin after a 30-day introductory period.
Application Process
Please send your resume and cover letter to the attention of Human Resources at
r ecruiter@housingmatterssc.org . Housing Matters is an equal opportunity
employer.
Job Summary
Full Time
$88k-117k (estimate)
03/05/2023
05/17/2024
housingmatterssc.org
Santa Cruz, CA
25 - 50
Related Companies
Similar Jobs
Popular Articles
