Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Result Areas
Major Duties and Responsibilities
Provide excellent customer service to all of the dealership’s customers, greeting customers immediately, in a courteous and friendly manner.
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly and courteously.
Point out any sales, specials, or new merchandise to customers.
Assist customers with their selection of merchandise and offer additional products that complement the purchase.
Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
Notify customers when special orders or back-ordered items are received.
Handle customer complaints reasonably, show empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Retail Sales of General Merchandise
Provide prompt and accurate service at the cash register.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
Assist with set-up, organization, and staging of special events such as Open houses, etc.
Create well-organized presentations, which appeal to our customers.
Ensure merchandise displays are stocked, clean, dust-free, and appealing to customers.
Continuously maintain showroom product availability by stocking shelves and displays.
Maintain/update customer mailing lists.
Attend training sessions to keep current with merchandising & inventory control issues
No Supervisory Responsibilities
Treat all employees and customers fairly, courteously, and with dignity.
Be prompt and available for flexible scheduling.
Demonstrate professionalism in providing customer service.
Attend training sessions to keep current in General Merchandise.
Accept direction, follow instructions, and work well with others.
Qualifications & Job Requirements
Must have the ability to get along with a broad customer base.
Experience in retail sales preferred.
Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Weekly day range:
Work Location: One location
Morgan Hill, CA
The job skills required for Motorclothes (General Merchandise) Associate include Customer Service, Merchandising, Commitment, Presentation, Credit Card, Inventory Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Motorclothes (General Merchandise) Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Motorclothes (General Merchandise) Associate. Select any job title you are interested in and start to search job requirements.
Customer ServiceView Jobs
Credit CardView Jobs
Inventory ControlView Jobs
The following is the career advancement route for Motorclothes (General Merchandise) Associate positions, which can be used as a reference in future career path planning. As a Motorclothes (General Merchandise) Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Motorclothes (General Merchandise) Associate. You can explore the career advancement for a Motorclothes (General Merchandise) Associate below and select your interested title to get hiring information.