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Loss Prevention Officer
$63k-89k (estimate)
Full Time | Accommodations 10 Months Ago
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HOTEL GRANDUCA HOUSTON is Hiring a Loss Prevention Officer Near Houston, TX

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a northern Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's Bar, or experience the delectable cuisine in Alba Ristorante, one of Houston's most renowned fine dining Italian restaurants.

The Language of Luxury, Service and Serenity

The Loss Prevention Officer is responsible for maintaining the safety and security of our guests, employees and hotel, while enforcing the proper policies and procedures.

  • To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
  • Responsibilities

    Support the integrity and work ethics of the LP department and hotel

    Respect privacy of hotel guests, employees and visitors

  • Maintain knowledge of the hotel, rooms, services, hours of operations 
  • Conduct investigations and prepare factual reports

    Patrol interior and exterior of the hotel

    Escalate safety/security issues to senior management

  • Maintain visibility in and around hotel and address disturbances or disruptive behavior
  • Monitor surveillance cameras, investigate and report unusual or suspicious activities
  • Assist with evacuation during emergencies, drills and natural disasters

  • Adhere to department SOP's, Standard of Appearance and handbook policies
  • Conduct safety briefings upon request

  • Adhere to OSHA and Safety regulations, Federal & State laws and TABC guidelines

  • Practice the Daily Core Values and 3 Steps of Service
  • Manage keys, parking passes, lockers, uniforms, shipping & receiving, L&F 

  • Complete pass-down logs and department checklists
  • Conduct Safety and Risk management training

    Ensure all health & safety protocols and hotel policies are followed

    Complete Injury/Incident reports

  • Administer basic 1st Aid/CPR to guests or employees and arrange medical attention if necessary
  • Perform other duties as assigned
  • Qualifications

    Minimum High School Diploma or equivalent

    College coursework preferred

  • At least 2 years' as LP Officer in a full service luxury hotel

    Ability to write and present detailed reports, based on facts

    Ability to address guest issues with a high degree of diplomacy

    Excellent work ethics, dependability and professionalism

  • Excellent command of English and ability to follow verbal and written instructions
  • Bilingual - English/Spanish - preferred

    Proficient in Microsoft programs - Word, Excel, Powerpoint

  • Excellent telephone, email etiquette, time management skills, attention to detail
  • Critical thinking, sound judgement and ability to remain calm in all situations 
  • Excellent Report writing and presentation skills
  • Ability to make sound decisions based on facts
  • CPR/1st Aid Certification
  • Ability to lift, push, pull, carry at least 90 lbs
  • Ability to see, hear, speak, smell, taste, use both hands, walk and stand for long periods, sit, bend, crouch, run, reach 
  • Must be able to work assigned shifts - AM, PM, weekends, holidays

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

  • Source: Hospitality Online

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Accommodations

    SALARY

    $63k-89k (estimate)

    POST DATE

    06/30/2022

    EXPIRATION DATE

    03/10/2023

    WEBSITE

    granducahouston.com

    HEADQUARTERS

    HOUSTON, TX

    SIZE

    100 - 200

    FOUNDED

    2006

    CEO

    MARY G GRAY

    REVENUE

    $10M - $50M

    INDUSTRY

    Accommodations

    Related Companies
    About Hotel Granduca Houston

    Since opening in 2006, Hotel Granduca Houston has set the standard in Houston for luxury service. Granduca Houston is the first jewel in the crown of the Interfin Hotels hospitality group. Located in the heart of Uptown Park near the Galleria, the property is reminiscent of a private Italian villa. Our collection of 122 rooms and suites are designed to reflect the comfort of home and feature luxurious amenities combined with Italian accents. In-room amenities include balconies overlooking the propertys pool and gardens, dining and sitting areas, full kitchens, walk-in closets, and complimentar...y WiFi. Additional features within the hotel include the award-winning Ristorante Cavour, which highlights Northern Italian cuisine combined with seasonal offerings; Salone Rialto, a stunning ballroom; a beautiful courtyard and pool oasis with adjacent fitness facilities, as well as four state-of-the-art conference rooms available for business or personal use. A leader in luxury hotels, Granduca Houston has received a variety awards including Conde Nast Travelers Gold list, Conde Nasts Readers Choice Top 15 Hotels in Texas and Forbes Four Star rating. Granduca Houston and its sister property, Granduca Austin, are the only hotels in Texas to receive Leading Hotels of the World designations. Continuing Granduca Hotels tradition of offering exceptional service, fabulous suites, splendid dining and luxurious amenities, Hotel Granduca Houston gives guests an unparalleled experience in a one-of-a-kind setting. As a leader in luxury hotels, Granduca Houston has received a variety awards including Conde Nast Travelers Gold list, Conde Nasts Readers Choice Top 15 Hotels in Texas and Forbes Four Star rating. Granduca Houston and its sister property, Granduca Austin, are the only hotels in Texas to receive Leading Hotels of the World designations. More
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    The job skills required for Loss Prevention Officer include Loss Prevention, Risk Management, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Loss Prevention Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Loss Prevention Officer. Select any job title you are interested in and start to search job requirements.

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    If you are interested in becoming a Loss Prevention Officer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Loss Prevention Officer for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Loss Prevention Officer job description and responsibilities

    A loss prevention officer helps protect retail businesses by preventing theft and vandalism.

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    Depending on employer policy, officers may be able to apprehend suspected thieves and they may also be armed.

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    Loss Prevention Officers are responsible for maintaining a safe and secure environment, maintaining the peace, and acting on actual violations of the aforementioned for the purposes of resolution.

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    Loss Prevention Officers must monitor the store at all times to ensure physical protection and safety standards for the store’s merchandise, physical structure, customers and associates are maintained.

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    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Loss Prevention Officer jobs

    A loss prevention officer will need excellent attention to detail to be able to do their job effectively.

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    Loss prevention officers have a difficult role to play.

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    Those Loss Prevention Officers who do attend college, typically earn either Criminal Justice degrees or Business degrees.

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    Step 3: View the best colleges and universities for Loss Prevention Officer.

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