7 Hotel Manager Jobs in Miramar Beach, FL
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Hotel Effie Sandestin is Hiring a Hotel Manager Near Miramar Beach, FL
Highgate Hotels:
Overview:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:Overview:
The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees while maintaining the integrity of the hotel.
Responsibilities:- Focus on F&B and front office operations, including training, scheduling, daily duties, etc.
- Tour the operating departments, daily adjusting as needed via department heads.
- Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
- Meet all financial review dates and corporate-directed programs in a timely fashion.
- Hold a monthly financial review with all department managers, M.I.D.s, and available supervisors.
- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
- Develop managers for future advancement through competency training and corporate-sponsored training programs.
- Participate in required M.O.D. coverage as scheduled.
- Maintain direct contact with and monitor the development of management trainees.
- Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
- Oversee and assist in the Highgate Hotel’s budget process as required.
- Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
- Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
- Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
- Ensure complete processing of invoices daily by using the A/P process.
- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Ensure that employees are always attentive, friendly, courteous, and efficient in their interactions with guests, management, and all other employees.
- On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate forecast.
- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are following the standards in their interviewing and hiring procedures for departmental staff.
- Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
- Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s and ensure that managers are following the standards in their administration of performance appraisals to their staff.
- Motivate, coach, counsel, and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are complying with the standards in their administration of counseling and disciplinary steps.
- Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, and General Manager.
- Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
- Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.
- Ensure procedures for the handling of the hotel safe specifically regarding security and monthly safe audits are followed and occur.
- Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
- Complete required corporate training modules and become certified to train those as required.
- Ensure that all scheduled meetings take place on the property.
- Supervise all F&B personnel.
- Respond to guest complaints in a timely manner.
- Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
- Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
- Work with other Executive Committee members and keep them informed of F&B issues as they arise.
- Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Oversee operations of the employee cafeteria.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP’s.
- Ensure the training of department heads on SOP’s, report preparation, and technical job tasks.
- Attend and/or conduct departmental and hotel training.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
- Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.
- At least 6 years progressive experience in a hotel or a related field
- Bachelor's Degree preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Perform other duties as requested by management.
Job Summary
JOB TYPE
Full Time
SALARY
$73k-106k (estimate)
POST DATE
07/30/2022
EXPIRATION DATE
07/12/2023
WEBSITE
hoteleffie.com
HEADQUARTERS
Miramar Beach, FL
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The job skills required for Hotel Manager include Housekeeping, Hospitality Management, Accounting, Futures, Revenue Management, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Manager. Select any job title you are interested in and start to search job requirements.
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