A rapidly growing (>20% YOY) division of a world leading manufacturer of high-speed industrial doors in Burgettstown, PA (Southwest of Pittsburgh, PA) is seeking an experienced Sales Support Supervisor to oversee the inside sales and parts departments, while performing assigned projects as required to support sales initiatives.

EDUCATION and EXPERIENCE

• Four-year college degree with minimum of 10 years of experience working in an inside sales capacity including 3 years as a lead or supervisor; within the construction industry a plus.
• Strong computer skills including: Microsoft Office, Microsoft Excel & Microsoft Word.
• Experience using SAP or similar system.
• Experience with Salesforce CRM or comparable CRM system.

ESSENTIAL SKILLS

• Experienced in inside sales work: Quoting, order processing, navigating in CRM system, customer service skills.
• Experienced in overseeing a small group of inside sales personnel.
• Self-motivated, self-starter and energetic.
• Positive attitude, well-rounded with ability to work in fast paced, group environment.
• Strong multi-tasking skills and strong sense-of-urgency for task completion.
• Strong verbal and written communication skills.
• Ability to learn and apply new concepts quickly.
• Has a good mechanical aptitude and able to apply product knowledge.

ROLE RESPONSIBILITIES / INITIATIVES

• Assist co-workers within the departments when required. Includes: quoting, order processing, shipping questions from customers, etc.
• Work with inside sales department to fill-in missing details on order background information in Salesforce CRM System.
• Run reports in Salesforce CRM System as required.
• Conduct weekly department meetings.
• Interface with Hörmann Barrie Sales Support Supervisor: communicate department updates, resolve issues with orders, etc.
• Other duties as assigned by management.

Hörmann Flexon LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Applicants must be agreeable to submitting to a drug test and physical prior to beginning employment.