Description

This position carries out procedures to ensure that all information technology solutions and services meet company standards and user requirements. This role serves as a liaison between the business user groups and the technical systems groups, assists with the creation of the business case, plans and monitors project deliverables, performs gap analysis, requirements analysis and design, Additional responsibilities include eliciting functional and non-functional requirements, translating, simplifying and organizing requirements, and managing and communicating requirements. This role will design, document and maintain business and/or system processes, identify and design business/system improvement opportunities, and perform issue analysis

Responsibilities

• Operates under the guidance of more senior level resources to elicit and analyze system enhancements and/or production defects.
• Provides requirements elicitation and design for small to medium sized business projects and/or enhancements.
• Analyze changes or issues
• Generating business and/or system process documentation
• Identifying and designing business and/or system improvement

Requirements

• Bachelor degree in a technology or engineering related field, or equivalent experience
• 2 years previous experience in either a quality assurance, business or support role
• BA professional certification course work (CBAP, CCBA, PBA)
• General knowledge of software development life cycle and project life cycle principles
• Strong analytical and technical skills are required
• Effective written and verbal communications in a professional manner to management, business partners, associates, and

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