Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We serve all populations regardless of their ability to pay. Our team is passionate about serving the people of Oakland County. 

*NOTE: All employees are required to receive the COVID-19 Vaccine.

Position Description

The Medical Assistant I is an essential member of a high performing healthcare team providing direct and indirect patient care, assisting HONOR COMMUNITY HEALTH clinicians, completing general office duties, managing and maintaining patient records in the HONOR COMMUNITY HEALTH EMR systems, taking and recording patient vitals, performing laboratory tests and assisting with procedures as necessary. In addition, the Medical Assistant I will adhere to HONOR COMMUNITY HEALTH policies and procedures while carrying out and monitoring a wide range of clinical processes. The Medical Assistant I will maintain strong internal and external relationships, serving as liaison on behalf of HONOR COMMUNITY HEALTH’s centers and administrative team, completing documentation and processing a variety of forms and records. Works collaboratively to create and maintain a culture of excellence and dedication to providing compassionate and high quality health care to residents and the community. We are willing to train the right candidate with no experience. This position is for our school-based sites.

This position reports to the Practice Manager. Our standard hours are Monday-Friday, 8:00am-5:00pm. 

Responsibilities

• Aids HONOR COMMUNITY HEALTH’s clinicians with updating the medical record during the patient calls. The Medical Assistant will also initiate and track medical record requests, authorizations for medication, laboratory test results, referral visit notes or any other patient report to support coordination of patient care.
• Ensures complete and accurate medication list and drug allergies are maintained in the patient's electronic medical record.
• Set up and clean patient room immediately following patient visit following protocol.
• Follows guidelines, procedures, and protocols set by both the Medical Director and the Director of Clinical Services. 
• May be responsible for direct patient communication regarding: future appointments, hospital admissions, referral appointments and pharmacy refills.
• Answers patient questions or act as an advocate by directing them to the proper resources whether in person or over the phone. 
• Clinical Laboratory Improvement Amendments (CLIA) waived testing.
• Other assigned duties

What are we looking for?

• High school diploma or equivalent is required. 
• Completion of a technical program for medical assisting required
• Certified Medical Assistant preferred
• Must maintain BLS Certification through the American Heart Association.
• A minimum of two or more years in a similar clinical position preferred. 
• Strong computer skills and experience using Electronic Medical Records and knowledge of Microsoft Office and internet preferred. 
• A compassionate and positive attitude
• Ability to work in a fast-paced environment 
• Ability to create an excellent patient experience
• Patient focused mindset
• Must be willing to work between other locations when needed

What do we Offer?

• Competitive Wages
• 401k with company match
• Medical, Dental and Vision insurance
• Employer Paid Life Insurance
• Employer Paid Short-Term and Long-Term Disability Insurance
• 4-6 Weeks Paid Time Off for Full-Time Employees
• Paid Time off for Part-Time Employees
• Paid Diversity Day and Holidays
• Paid Bereavement Leave
• Parental Leave
• LifeMart Discount Program for all employees
• Continuing Medical Education (CME) Allowance for Clinicians
• Free Malpractice Insurance
• License Reimbursement
• Free Employee Assistance Program
• Public Service Loan Forgiveness to all Full-Time Employees
• National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans

Why work for Honor?

• Honor is a patient directed and community driven Federally Qualified Health Center.
• We ensure that patients come first by providing enabling services to assist patients with specific barriers to care such as transportation, translation, food security, and other social services.
• Our staff is passionate about providing all members of the community with access to quality health care regardless of their situation.

COVID-19 Precautions:

• Virtual Prescreening Interview Process
• Personal protective equipment provided or required

Please note the selected candidate will be required to submit to a criminal record check and reference check.

Our Commitment to Diversity, Equity and Inclusion

The diversity of our people and patients is one of our greatest strengths, and inclusive workplace enables us to embrace that diversity to deliver the best services to our employee and patients. Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.