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Front Desk Supervisor
Full Time 3 Months Ago
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HomeTowne Studios Louisville is Hiring a Front Desk Supervisor Near Louisville, KY

We are seeking a Front Desk Supervisor to join our Team with a starting Wage up to $15.00 an hour!

When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!

  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental
  • Vision
  • Competitive Pay
  • Employer Paid Life Insurance
  • PTO
  • 401K with Employer Match
  • Career Growth Opportunities

HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:

  • Welcome guests with friendly greeting and smile while performing all guest related services.
  • Handle reservations request; check guests in/out; handle guest accounting and cashier functions.
  • Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.
  • Reviews reports daily from prior day's business to ensure the day was closed properly and balanced; completes daily reports.
  • Conducts quest registry audit to assure accurate and complete check in and renewal process.
  • Coordinates and conducts associate training and development.
  • Assist General Manager as needed with Sales initiatives for the hotel.
  • Performs all other duties as assigned.

Experience:

  • High school diploma preferred or equivalent experience
  • 1 year in previous customer service position.
  • Must have basic office skills (math, cash handling, computer skills, etc.)
  • Basic English communication (verbal and written) skills required.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

12/07/2022

EXPIRATION DATE

01/04/2023

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The job skills required for Front Desk Supervisor include Customer Service, Housekeeping, Cash Handling, Confidentiality, Futures, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

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