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Service Team Member
HomeState Los Angeles, CA
$32k-40k (estimate)
Full Time | Restaurants & Catering Services 11 Months Ago
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HomeState is Hiring a Service Team Member Near Los Angeles, CA

Description

WHY HOMESTATE//

  • Restaurants are fun (it’s like throwing a party everyday)!
  • With base rate plus tip share, it’s reasonable to expect to earn $24-$28 per hour.
  • Refer a friend, get $500*
  • Free tacos – even on your days off.
  • Retirement savings option.
  • Stick around for a while – we have retention incentives.
  • Affordable health, dental & vision benefits*
  • 100% company paid life insurance*
  • We create an environment where everyone with respect and dignity.
  • We value honest, intentional and transparent communication.
  • We listen, learn and lead with compassion.
  • We encourage you to be yourself.
  • Advancement opportunities available.
  • Community engagement – HS plays a positive role in community.
  • Slip resistant shoe program.
  • Check out our Instagram!

PRIMARY QUALIFICATIONS//

You gotta be kind!

WHAT'S IT LIKE WORKING AT HOMESTATE//

  • Work with other nice people
  • Make other people happy
  • Enjoy free tacos
  • Relish in the flexibility that the hospitality industry provides…we encourage you to pursue your passion, with us or otherwise.

WHO ARE WE//

In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.

HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.

No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second. And we’re hiring kind people!

THE FINE PRINT//

We know there’s more to an individual than can be expressed on a resumé. See below for a sneak-peak at some of the responsibilities you’d hold as a service team member.

Base rate is currently projected to be $17 per hour,

with tip share it is reasonable to expect to earn $24-$28 per hour.

JOB RESPONSIBILITIES

  • Follow all HomeState standards and ensure that you are serving guests the highest quality of products, that you are delivering the best customer experience, and that you are living the HomeState mission in every guest interaction.
  • Constantly communicate with other coworkers as outlined communication guidelines and communicate with honestly, integrity and transparency.
  • Comply with Department of Health regulations and HomeState GMP sanitation standards when performing cleaning tasks, preparing food and serving beverages. Follow uniform and hygiene standards.
  • Operate a touchscreen point of service, answer guest phone calls and carefully and effectively handle money transactions.
  • Display a strong knowledge of our menu and general HomeState information to guests over the phone and in person.
  • Troubleshoot product and equipment issues that occur on-site to ensure an efficient flow of operations.
  • Manage time efficiently during your shift by following checklists and direction from your supervisor.
  • Work closely with other service team members to support each other through daily tasks, promote teamwork and a healthy culture.
  • Think boldly and bravely to shape a positive impact on ones’s self, family, neighbors and team members.
  • Ensure storefront, service and kitchen areas are clean and appealing to guests. Take pride in your work each day to make things a little better than they were yesterday.
  • Constantly organize, and maintain customer areas and service areas.
  • Serve as an ambassador, both internally and externally.
  • Fully understand and exhibit the HomeState culture, embodying our mission, visions and core values.

Requirements

  • 1-2 years in restaurant industry with guest facing role preferred.
  • Food Safety Certification required.
  • Personable and enjoys working with guests and leading a diverse team.
  • Passion for food, hospitality, and providing an exemplary guest experience.
  • Availability to work weekends, day shifts and evening shifts.
  • Ability to stand for long periods of time (6 or more hours per shift)
  • Ability to lift 25 pounds

HomeState embraces diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Please note that job duties are subject to change at the company’s discretion.

*Eligibility for some benefits may be dependent upon average hours worked or length of employment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$32k-40k (estimate)

POST DATE

05/24/2022

EXPIRATION DATE

05/27/2024

WEBSITE

myhomestate.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

25 - 50

FOUNDED

2013

TYPE

Private

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Service Team Member positions, which can be used as a reference in future career path planning. As a Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Team Member. You can explore the career advancement for a Service Team Member below and select your interested title to get hiring information.

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If you are interested in becoming a Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Select a cross-culturally competent team leader.

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