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This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a Welcome Home manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information and EXCEPTIONAL Service to all guests.
Must Have Flexible schedule and work a variety of Shifts (2 morning shifts 7am to 3pm and 3 Night Shifts 3pm-11pm). Includes Weekdays Weekends and Holidays. Must Be professional in speak and appearance
KNOWLEDGE, SKILLS AND ABILITIES:
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
· Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
· Ability to deal with guests when they are angry or upset.
· Professional appearance and mannerism.
· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
· Previous cashier experience/ Basic accounting skills.
· Ability to work quickly and thoroughly when under pressure
· Ability to maintain excellent attendance and punctuality.
· Knowledge of Oklahoma, Yukon, Oklahoma City and surrounding communities.
EXPERIENCE:
· Customer Service experience. Hotel experience preferred.
PHYSICAL DEMANDS:
· Must be able to stand for long periods of time.
· General office environment with limited physical activity.
Job Type: Full-time
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
Full Time
$25k-34k (estimate)
02/01/2023
05/31/2023
The job skills required for FRONT DESK AGENT 3PM-11PM include Customer Service, Accounting, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT DESK AGENT 3PM-11PM. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT DESK AGENT 3PM-11PM. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT DESK AGENT 3PM-11PM positions, which can be used as a reference in future career path planning. As a FRONT DESK AGENT 3PM-11PM, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK AGENT 3PM-11PM. You can explore the career advancement for a FRONT DESK AGENT 3PM-11PM below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.