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1 Part Time Evening/Weekend On-call coordinator Job in Goodyear, AZ

Home Instead
Home Instead
Goodyear, AZ | Part Time
$21-22 (estimate)
3 Months Ago
Part Time Evening/Weekend On-call coordinator
Home Instead
Home Instead Goodyear, AZ
$40k-52k (estimate)
Part Time | Business Services 3 Months Ago

Home Instead is Hiring a Part Time Evening/Weekend On-call coordinator Near Goodyear, AZ

Are You an Innovative, Positive, & Encouraging Individual with a Self-Starter Attitude?

Only Apply If Your Answer is “Yes!” to the following…

● You have at least 1 year of Home Care Scheduling Experience (ClearCare/WellSky and Salesforce experience preferred)?

● You have excellent communication skills?

● You are organized, professional, and have computer skills?

● You are a proactive problem solver who loves a challenge?

● You can pass a criminal background check & drug test?

* Can you be on-call from 5p-830a weekdays and Friday 5p to Mon 830a?

* Can you train in the office full time before starting? During the week. Mon-Fri 10-4p

* Schedule is 1 week on 1 week off, approx 60 hrs p month

Does This Sound Like You? Click APPLY Now!

Primary Responsibilities:

  • Prior to start of on call shift, review schedule with designated Service Coordinator and become aware of any potential trouble spots that might arise.
  • Obtain resources needed for on call responsibilities such as laptop, tablet and/or phone along with any paper resources deemed necessary.
  • Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs.
  • Fill all Client shifts following designated office scheduling processes.
  • Communicate changes in Client Shifts to the Client(s) and CAREGiver(s).
  • Contact backup person when questions arise about clients or CAREGivers that require input
  • Fill in on assignments that come open until a replacement CAREGiver is found
  • Communicate client and CAREGiver concerns or problems with owner or designated key player.
  • Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system.
  • Field new client & CAREGiver inquiries over the phone in a knowledgeable manner and schedule care consultations
  • Create a log of the activities of your shift and communicate that to the designate key player(s).
  • Return resources to the office following your shift.
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Ensure Home Instead standards are met and upheld
  • Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Follow up with all client and CAREGiver issues to ensure their problems are resolved.
  • Enter and maintain accurate client and CAREGiver records in the software system.
  • Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
  • Follow up and communicate CAREGiver and client issues to ensure problems are resolved.
  • Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
  • Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
  • Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities:

  • Perform on-call duties outside of the typical work day during assigned on-call periods.
  • Participate as needed in all CAREGiver meetings
  • Conduct Service Inquires and Care Consultations following the consultative sales process.

Your Schedule:

Weekends and weeknights 5pm-830 AM

Your Benefits:

● Work from the comfort of your own home!

● Get on the job paid training

● Free Teladoc (consultation with a Physician)

● 401k with employer match!

● Vision, Dental, life insurance and much more!

Join the most admired Home Care Agency in Goodyear!

Provide a resume and contact us today to learn more about this incredibly rewarding career.

Each Home Instead Senior Care® franchise office is independently owned and operated

Location: 250 N Litchfield Rd Suite 250 Goodyear

Job Type: Part-time

Salary: $300.00 per week

Expected hours: 20 – 25 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Professional development assistance
  • Vision insurance


  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overnight shift
  • Weekends as needed
  • Weekends only

COVID-19 Precautions & training

Ability to commute/relocate:

  • Goodyear, AZ: Reliably commute or planning to relocate before starting work (Required)


  • Senior care: 1 year (Required)

Job Summary


Part Time


Business Services


$40k-52k (estimate)









200 - 500








$500M - $1B


Business Services

Related Companies
About Home Instead

Home Instead is a Nebraska-based company that operates 1,100 franchised senior care centers providing in-home care and wellness services across 14 countries.

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