Our fast paced family practice of 23 years is currently seeking a full-time and experienced front desk receptionist. Applicants must have a minimum of 2 years medical receptionist experience.Please do not apply if you do not meet 2yr requirement. We are seeking a professional applicant with a pleasing personality, competent communication skills, excellent telephone etiquette with a passion for patient care with the ability to multi task and manage multiple phone lines at high paced, high volume office setting.

Responsibilities and Duties

• Answer multi-line phone system, screen and directs calls to proper personnel.
• Schedule appointments for new and recurring patients.
• Greet patients in person or on the telephone, answer and refer inquiries.
• Check in patients and process co-pays.
• Maintain patients accounts by obtaining, recording, and updating personal and financial information.
• Provide patients with support and guidance as needed. Answer patients' questions, and maintain the reception area.
• Call patients to confirm scheduled appointments and make any necessary changes to schedule.
• Prepare Superbills and verify insurance eligibility for upcoming appointments with complete supporting documents.

Qualifications and Skills

• High school diploma required (Associate degree preferred but not required)
• Excellent verbal and written communication skills
• Ability to Multi-task and utilize time management skills
• Excellent customer service skills
• Attention to detail and knowledgeable with medical terminology

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical receptionist: 2 years (Preferred)

Work Location: One location