WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Complies with state, company, and department policies and regulations.
• Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situation.
• Patrol of parking lots.
• Provide security escorts for all monetary transfers, fills, and credit.
• Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor.
• Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.
• Provide special assistance to disabled patrons as necessary.
• Observe count crew doing the VLT drop and transports funds to the count room.
• Serve as dispatcher.
• Dispatch other officers to various assignments and maintains activity log sheets.
• Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.
• Testify in court on behalf of state gaming boards
• Occasionally, strenuous physical activity is required
• Meet department uniform, appearance and grooming requirements
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies
• Keep work areas clean and free of safety hazards, debris and litter
• Perform all job duties in a safe and responsible manner
• Any reasonable request made by your supervisor or any management personnel.

BRING US YOUR BEST.

• Must be 21 or older.
• Must have outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to pass background check.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature. levels, illumination, vibration, crowds, and air quality.
• Must have open availability including all three shifts, weekends, and holidays.
• Must possess a valid drivers license.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY