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Breakfast Attendant

Grand Rapids, MI | Full Time
Expired

Job Description

Job Summary

The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.

Responsibilities

QUALIFICATIONS:

  • Ability to perform job function with attention to detail speed and accuracy
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
  • Must be able to obtain and provide Food Handlers card as required by city/county/state
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to handle stressful situations in a calm professional manner
  • Understanding of hotel products and guest services
  • Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
  • Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
  • Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay
  • Greet and seat guests at appropriate tables in a timely manner.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Clear clean and reset tables/hotel spaces per client request or management instruction
  • Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift
  • Accommodate any special requests made by a guest or offer appropriate alternatives.
  • Communicate with all departments regarding in house VIPs and any special requests/needs
  • Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
  • Perform any other duties or attend meetings as requested by management.

Property Details

The beautifully renovated Holiday Inn® Grand Rapids - Airport is perfectly poised to make any stay in our lovely city a memorable one. We have recently finished a complete renovation of our hotel including sleeping rooms, meeting space, pool area and Grille 29 our attached restaurant and bar. Always accommodating, we offer a relaxing atmosphere, convenient location and superior service, whether travelers are visiting for business or pleasure. They can cheer on a grand slam at a West Michigan Whitecaps' baseball game in the Fifth Third Ballpark, shop for the latest fashion trends at Woodland Mall, stroll along Lake Michigan's shore and visit charming, lakeside towns. 

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Skills for Breakfast Attendant

The job skills required for Breakfast Attendant include food service, Guest Service, Attention to Detail, Dishwashing, Scheduling etc. Having related job skills and expertise will give you an advantage when applying to be a Breakfast Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Breakfast Attendant. Select any job title you are interested in and start to search job requirements.

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Career Path for Breakfast Attendant

The following is the career advancement route for Breakfast Attendant positions, which can be used as a reference in future career path planning. As a Breakfast Attendant, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Breakfast Attendant. You can explore the career advancement for a Breakfast Attendant below and select your interested title to get hiring information.

How to Become a Breakfast Attendant

If you are interested in becoming a Breakfast Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Breakfast Attendant for your reference.

Step 1 Understand the job description and responsibilities of a Breakfast Attendant

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Step 2 Knowing the best tips for becoming a Breakfast Attendant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Breakfast Attendant jobs
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Step 3 View the best colleges and universities for Breakfast Attendant

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