Guest Services Representative. JOB DESCRIPTION. JOB TITLE. Night Auditor (GSR). RESPONSIBLE TO. General Manager/Front office Manager. Scope and General Purpose. To perform in a pleasant, professional, and efficient manner Night Audit responsibilities achieving timeliness, accuracy of information, and guest satisfaction and security of the building as required by the brand and Hawkeye Hotels. The working schedule is solely based upon the needs of ...
Scope and General Purpose The Housekeeping Inspector will ensure quality of cleanliness and general maintenance of guest rooms and common areas according to Company and Brand Standards. This position will also help in the housekeeping office with any assigned projects. Essential Duties 1. Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness, accommodation, courtesy, honesty, and professionalism 2. Demo...
Server. Job Description. JOB TITLE. Server. POSITION. Non- Exempt. RESPONSIBLE TO. AGM – GM. Scope and General Purpose. As a Server you will be expected to, promote menu items, take customers’ orders, serve food and beverages, prepare itemized checks, and accept/process payment. Main Duties. 1. Thorough knowledge of all menus, specials, wine lists, beer and drinks. 2. Receive customers’ orders and relay them to the kitchen promptly and accurately...
Bartender. JOB DESCRIPTION. JOB TITLE. Bartender. POSITION. Non-Exempt. RESPONSIBLE TO. Food & Beverage Manager. Scope and General Purpose. As a Bartender, you will be expected to promote menu items, take customers’ orders, serve food and beverages, prepare itemized checks, and accept/process payment while exceeding guests’ expectations following company and brand standards. Essential Duties. 1. Be present at bar at all times. 2. Provide prompt s...
Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness. accommodation, courtesy, honesty, and professionalism. 2. Demonstrates positive Team spirit providing assistance to other Team members as necessary to achieve. required standards of productivity and guest care. 3. Makes decisions in the best interest of the property and in compliance with all applicable policiesand. procedures. 4. Keeps parking lot ...