Overview

PURPOSEUnder direct supervision, provides a variety of administrative and clerical support services to an organizational unit. Projects a professional company image through in person and phone interaction.

Responsibilities

KEY RESPONSIBILITIES

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Ensures that all work is conducted in compliance with all administrative policies and procedures.
• Provides excellent customer service to employees, external customers, vendors and visitors.
• Exceeds both internal and external customers’ expectations of service.
• Ensures quality control of work by developing clear, error-free documents to achieve a credible and professional presence in all written and electronic communication.
• Prioritizes work to ensure that Manager is provided all relevant business information with accuracy and timeliness to be able to positively impact the business.
• Ensure that safety, compliance and environmental requirements are followed within the department.
• Types memos, edits and proofreads correspondence, forms and reports. Copies, routes and distributes correspondence and reports as requested.
• Files and retrieves documents, records and reports. Maintains records and management systems.
• Assembles relevant data and compiles information as directed to meet deadlines.
• Answers telephone and screen calls, schedules meetings and appointments. May open and distribute mail.
• Performs general office duties such as ordering supplies, processing purchase orders, updating department phone lists, etc.
• May assist with overflow work from other administrative/executive assistants and files in for the office receptionist as needed.
• Arranges travel following general instructions; checks with supervisor in making significant changes.

Qualifications

KNOWLEDGE, SKILLS & ABILITIESRequired Education: High School diploma/GEDRequired Work Experience: 2-4 yearsRequired Computer and Software Skills: Intermediate computer skills in SAP, word processing and spreadsheets. Multi-line telephone system, PC, Printer, Fax Machine, Copier, Postage Machine and LCD Projector

• Additional Requirements:
• Excellent oral and written communication skills.
• Ability to professionally interact with personnel and external customers.
• Detail oriented with the ability to handle multiple tasks at one time.
• Able to prioritize work.
• Analysis and Problem Solving
• Business and Financial Acumen
• Manages Execution
• Customer Focus
• Leads for Performance
• Drives Change and Innovation/Supports Action, Change and Innovation
• Communication
• Engages and Inspires
• Develops Human Capital/Employee (Managers)/Self (Individual Contributors)
• Cultivates Relationships and Networks
• Fosters Teamwork and Cooperation
• Adapts and Learns
• Builds/Establishes Trust and Confidence
• Strategic Vision/Alignment
• Strong organization skills.
• Individual must enjoy project and secretarial work, have the ability to multi-task and provide support to organization-wide initiatives as needed.

EOE/M/F/Vet/Disabled