HOJ Innovations – Dock & Door Services is currently seeking outstanding candidates for an Overhead Door Service Technician/Installation Specialist to install, repair, and maintain mechanical doors and all types of dock leveler equipment at our customer locations. We are looking for self-motivated individuals that strive to excel at their profession and who will offer the most exceptional service to our customers. 

Position: Overhead Door Service Technician/Installation Specialist

Type: Full-Time

Includes Full Benefits, Competitive Pay $1,000 Sign-On Bonus!

About Us:

HOJ Dock & Door services is an integral part of a larger engineering and material handling company, HOJ Innovations. We started out 55 years ago as an engineering-driven family business with a mission to change the industry. Known as the intermountain leader in material handling services, Hoj offers total warehouse solutions from custom engineering to fabrication, installation and maintenance. As we continue to grow and extend the boundaries of modern material handling and logistics, you will have the opportunity to develop a career in this rapidly expanding field. Hoj Innovations is a very team oriented and customer driven company culture. We work hard together and when you are here, you feel like family. 

Essential Duties and Responsibilities:

• Install new or modified commercial overhead door systems, dock seals bumpers and all types of dock leveler equipment.
• Ensure installation projects meet both customer expectations and design requirements.
• Provides on-site technical assistance to inspect and troubleshoot malfunctioning or damaged equipment and recommends repair, replacement or other corrective action. 
• Coordinates problem resolution with manager and/or the customer to expedite repairs. 
• Assists with analysis of technical problems to determine future service and maintenance processes and recommends modifications to eliminate future problems. 
• Operates forklifts and scissor lifts. 
• Operate lifts and winches and carry springs to the tops of doors and replace worn or broken parts, like springs, openers and brackets, remove or place defective doors or openers and install completely new door systems. 
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Uses mechanical skills and learns new techniques to remain current with product requirements for installing and servicing various types of commercial doors. 
• Document service and installation by completing work orders, inspection checklist, order new parts, collect payments and provide estimates.

Education and Experience:

• High School Diploma/(GED) and vocational training in related field.
• One-year previous experience installing commercial doors 
• Must have a mechanical aptitude. Knowledge of electrical wiring and basic welding techniques are a plus.

Skills and Qualifications:

• Comply with all safety rules and regulations both within the company premises as well as on customer’s jobsites, including client specific on-site training.
• Abide by all OSHA, DOT and site-specific safety precautions.
• Knowledge and ability to properly utilize a variety of hand and power tools.
• Utilize sound decision making and problem-solving practices.
• Has experience with rigging and lifting equipment with cranes, forklifts, telehandler, etc.
• Proper and safe use of company vehicle, comfortable towing and backing up trailers as well securing loads with chains or straps as necessary.
• Work efficiently with others.
• Quick comprehension, flexible and punctual.
• High standard of quality and attention to detail.
• Ability to follow instructions and work independently with limited direct supervision after training.
• Outstanding interpersonal and communication skills with the ability to effectively communicate with team members, customers, vendors and subcontractors.
• Capable to comfortably work at heights on scissor lift, ladders, scaffolding, etc.
• Must be able to stand and work for long hours with necessary tools and PPE.
• Able to perform physical labor including lifting/moving heavy objects up to 100 lbs., prolonged standing, sitting, bending, pulling, pushing, kneeling and reaching.
• Must be able to work indoors and outdoors in various year-round weather conditions.
• Maintain work area and vehicle in clean and orderly condition.
• Willingness to travel if necessary and work occasional overtime hours.
• Must have a valid drivers’ license with a good driving record. All personnel will be governed by DOT rules when operating company vehicles.
• Must be able to pass background checks and random drug screenings.
• Positive attitude and ability to comply with company policies and procedures.
• Maintain and strengthen customer relationships by acting professionally and as a representation of HOJ.
• Additional responsibilities, as assigned.

Benefits Offered:

• Competitive base salary.
• Comprehensive total compensation program including sign-on bonus plus option to earn year-end profit-sharing bonuses.
• Paid Holidays and Paid Time Off.
• Excellent insurance benefits including: medical, dental, vision, life and short-term disability.
• Generous employer dollar match to HSA and 401k Retirement Accounts.
• World class continuing education, including Manufacturer (OEM) Level Training.
• Dedicated to a military friendly environment (Veterans are highly encouraged to apply.)
• Company-wide commitment to promoting a strong work/life balance.

Come join an industry leader where your efforts will truly be recognized and rewarded!

Job Type: Full-Time, M-F (7:00 a.m. - 4:00 p.m.)
Experience: 1 year relevant 
License: Valid Driver’s License (Required)
Work Authorization: United States (Required)