Description

POSITION SUMMARY
The primary responsibility for this position is to serve technical supports and product presentations between Hirose Japan, US Sales, and customers. This position will report to the Regional Sales Director.

ESSENTIAL RESPONSIBILITIES

• Serve as the primary advanced technical resource to Sales team and Hirose customers
• Communicate directly with customers for all application support questions, performance spec and data inquiries, and new product development requests
• Help expand Sales team’s technical presence within key customer accounts
• Understand customer technology direction information and summarize and share those trends
• Understand customer applications and competitor’s products by teardown analysis and by measurement and create the report
• Support Technology and Product demonstrations as requested by Sales
• Understand how to use and maintaining electrical equipment
• Build up relationships with cable and harness manufacturers.
• Help sales promotion activities (i.e. Exhibition participation, Sales package creation)

COMMUNICATION AND INTERFACE 

• Excellent verbal and written communication with all departments and customers
• Excellent presentation skills for both internal and customer meetings

Proactive, creative and a sense of urgency in response to customer requests 

Requirements

REQUIREMENTS

• BSEE or BSME is required or equivalent.
• (5) Five plus years of experience preferred
• Excellent communication, presence, and presentation skills to work with internal teams, external partners, and customers
• Strong ability to organize and drive projects with effective project management skills
• Proficient computer skills: Word, Excel, Outlook and PowerPoint
• Familiarity with Salesforce.com or another CRM package a plus, but not required
• Positive attitude, proactive mentality, team player, responsive with a strong work ethic
• Cross-cultural work experience is a plus, preferably with Japanese companies
• Must be able to work with Hirose Japan Sales and Engineering team overtime as needed
• Self-motivated & positive attitude with great energy.
• A strong level of engineering aptitude with ability to communicate technical solutions, along with a full understanding of all Hirose product lines is required to help address and solve customer related problems. The person may be required to learn SI knowledge in line with the task assigned.
• Must be able to travel up to 20% of time to the multiple customer’s R&D locations and may include international travel

WORK ENVIRONMENT 

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· When not conducting business outside the office, the employee is expected to adhere to normal business hours at report of duty at the Hirose USA assigned office in Livonia, Michigan.

Hirose Electric USA, Inc. may need to revise or change the essential and supplemental responsibilities of the position as the need arises. This job description does not constitute a written or implied contract of employment.