Overview

Responsibilities

• Perform day-to-day operations, maintenance, projects, change requests and support tasks for all NetSuite applications and associated systems
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
• Support requests for creation/modification of users/roles, partners and associated accounts/roles, workflow design, maintenance, and troubleshooting
• Develop & manage reports, dashboards, templates, and customizations to NetSuite
• Support NetSuite/360 Billing to manually upload usage via CSV Import; manually run scripts to create and email monthly invoicing
• Support end user requests for creation & modification searches; run saved & ad-hoc searches on behalf of end users
• Assist end users in running & modifying reports in NetSuite
• Provide internal, on-going system/technical support to users, including training and maintaining proper system access for all roles
• Develop, test, and deploy customizations utilizing partners and consultants
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
• Identify, evaluate, and recommend other key technologies required to support and improve business processes as they relate to the NetSuite platform
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations
• Participate in on-going system training and lead internal training sessions and regular information sharing activities
• Responsible for the NetSuite change management and release processes
• Responsible for NetSuite data management which includes governance and control, security, and integrity

Qualifications

• 7-10 years of experience in NetSuite Administration
• Proficiency in custom record types, fields, forms, roles and permissions, page layouts, templates, searches and reports, and underlying data model
• Strong understanding of billing, payments, A/R, A/P, revenue recognition, auditing, and reporting functions
• Experience with data import/export to/from NetSuite including bi-directional interfaces
• Demonstrate strong troubleshooting and analytical capabilities, creative problem solving and resourcefulness and ability to help others solve problems.
• Must be able to communicate clearly, concisely, and appropriately within a wide range of audiences.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to identify, resolve, and prevent recurring problems.
• Participates in special projects and performs other duties as required
• Ability to reassess priorities rapidly and properly