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1 Support Specialist Job in Country Club Hills, IL

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Hinton Transportation Investments, Inc.
Country Club Hills, IL | Full Time
7 Months Ago
Support Specialist
Full Time | Wholesale 7 Months Ago
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Hinton Transportation Investments, Inc. is Hiring a Support Specialist Near Country Club Hills, IL

About Martec:Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and semi-trailer repair parts and supplies distributed to the Americas. We are looking to provide a great opportunity for the right candidate who is eager for opportunity and growth. If you love meeting new people and are looking for a great company with internal upward mobility, please submit your resume for consideration! 

About the Role:The Administrative Assistant will join our team in adding future growth and services. Learning and contributing to all phases of the Supply Chain order process including working directly with our Purchasing, Sourcing, and Fleet Program Teams, creating quotes, processing of purchase orders, invoicing, conducting item research, and communicating with customers. This position is full-time, Monday – Friday, and wages start at $16-$17/hr. We are seeking an individual who preferably has a background in the transportation/intermodal or logistics industry.

Responsibilities & Duties:

  • Filing/Scanning
  • Order Entry
  • Posting receipts (PO's and transfers) 
  • Scheduling
  • Invoicing
  • Quoting & special quotes
  • Posting of IT's
  • Assisting customers on the phone and by email regarding prices and stock availability
  • Item research
  • Working with the Warehouse Manager on incoming container loads
  • Processing back orders
  • Purchase planning, purchase orders, and purchase order follow up
  • Learn all segments of the business (system as well as the customer service)


Benefits:

  • Affordable Medical, Dental, and Vision Insurance
  • Life Insurance/Accidental Death/Long-Term Disability – Company Paid
  • Supplemental Life Insurance
  • 401(k) Company Match!
  • PTO After 30 Days
  • Paid Holidays After 30 days
  • Life Event Leave
  • Employee Assistance Program (EAP)

***Employees are eligible to begin using insurance the 1st of the month following 60 days***

Why Work for Martec?Martec is an EEO Employer that offers great growth opportunities and strives to promote from within those employees that share our same company values and exhibit a strong work ethic. If you feel you are suitable for this role and could represent our values at Martec each day to all our customers, please submit your resume for consideration! 
Background check, physical exam, and drug screening will be required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

POST DATE

09/16/2022

EXPIRATION DATE

10/17/2022

WEBSITE

hdpartsnet.com

HEADQUARTERS

CLEARING, IL

SIZE

25 - 50

FOUNDED

2002

CEO

JOE LARMON

REVENUE

<$5M

INDUSTRY

Wholesale

Show more

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The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

04/18/2022: Galveston, TX

Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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Step 3: View the best colleges and universities for Support Specialist.

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