This is the job description for BANQUET HOUSEPERSON.
Job Title: Banquet Houseperson
Department: Banquets
Company: Dimension Hospitality
Reports To: Banquet Manager
Supervises: N/A
Job Purpose: To set up all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner.
Job Responsibilities:
1. Completes all work assignments and follows all instructions directed by supervisor or shift leader.
2. Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
3. Complies with all customer needs for additional equipment and supplies and conveys the additional charge to
the guest. Notifies supervisor to add to the guest check.
4. Displays good customer relation skills. Takes initiative to greet guests in a friendly manner.
5. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
6. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling
candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and
break tables.
7. Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned
in to the front office for proper posting.
8. Follows all energy conservation guidelines as well as safety procedures.
9. Other duties as assigned.
Job Skills:
1. Carry out specific oral or written instructions, frequently following a simple routine.
2. Do the same task over and over frequently in the same way.
3. Stand and walk for long periods of time.
4. Lift and carry things like luggage, trays of dishes, and bags of golf clubs.
5. Use hands and fingers skillfully and easily.
Job Qualifications:
Education: HS Diploma or equivalent
Experience: None required
Licenses/Certifications: N/A
Physical and working requirements:
Ability to speak and hear. Close and distance vision. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical, visual and working requirements:
X Identify and distinguish colors
X Outdoor weather conditions
X Stand for long periods of time
X Walk extended distances
X Wet or humid conditions
X Lift/carry over 50 lbs.
X Reach hands and arms in any direction
X Kneel and/or stoop repeatedly
X Near loud noises
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.