The Hampton Inn & Suites Kansas City Country Club Plaza is accepting resumes for a Housekeeping Manager. The ideal candidate will have experience in housekeeping management in a hotel setting, the ability to be hands-on to meet the daily goals of the hotel, and ensure the Housekeeping Team is given the proper tools and training to provide a superior product.

Essential functions:

• Oversight of department to include all Housekeeping positions
• Coordinating training of all positions as new team members are brought aboard, and complete re-training of existing team members as needed
• Ensure department is delivering cleanliness and quality daily while meeting brand and hotel standards
• Complete daily inspections of rooms, public areas, and back-of-the-house areas
• Work with Human Resources in regards to all HR matters including recruitment, hiring, training, retention, disciplinary actions, terminations
• Monitor labor to promote productivity and efficiency
• Conduct department meetings and attend Management meetings
• Instill an attitude in all Housekeeping employees that they are pro-actively responsible for correcting any cleanliness problems they find
• Be responsible for ensuring proper storage, usage and disposal of all chemical agents and supplies of the department
• Promote the hotel’s policies on safety and security to all employees, practice key control
• Complete opening and/or closing of department, daily room inspections, room cleaning based on demand and staffing
• Work closely with maintenance to ensure the problems found in the rooms are reported promptly, and with Front Desk with daily needs and guest expectations
• Develop, foster vendor relations with supplier representatives
• Handle guest complaints and requests efficiently to ensure the highest guest satisfaction
• Inventory, control, and supply ordering
• Other duties as assigned

Qualifications

• At least 3 years’ experience in hotel housekeeping management preferred
• Hilton and/or Hampton experience preferred, but not required
• Have a positive attitude, be approachable, and a leader and resource for our existing and future awesome Housekeeping team members
• Eye for detail and strong organizational skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person