Contracts Coordinator – Up to $1,500 bonus paid within first 6 months. Plus, our benefits kick in on Day 1 of employment!

Do you love helping people have amazing vacation experiences? As a Contracts Coordinator, you’ll facilitate sales contracts for guests who have booked a vacation package with Hilton Grand Vacations. As part of a dynamic team, you’ll work through daily deal submissions and use your strong attention to detail to complete and submit all legally required filings.

Our dedication to excellence is recognized by some of the most celebrated company rankings out there. By always putting people first, HGV has received some outstanding accolades, including being named a Newsweek Most Loved Workplace in 2021, a Stevie American Business Award Gold winner for Company of the Year in Hospitality and Leisure, a 2022 LinkedIn Travel & Hospitality Top Company, and a 2022 Great Place to Work® certified company.

Why Team Members Love Working at HGV:

• Team Member first culture
• Competitive base pay
• Recognition programs and rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• 10 paid holidays per year, plus 2 additional floating holidays and paid sick days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• Business casual attire

Schedule & Pay Details:

The starting rate for this role is $18 per hour, with a potential bonus up to $1,500 after six months of employment.

Our Contracts Coordinators work a flexible schedule to accommodate business needs, including weekends. Paid training is provided. As a new hire, expect a 9-12 week training program to become an authority Contracts Coordinator. Ongoing training will also be provided throughout the year. This allows you to be the subject matter expert in your position and product knowledge!

Opportunities for Growth:

Your success is important to us at Hilton Grand Vacations. We provide a multitude of courses and training through our UFirst platform to support Team Member development. Additionally, we offer eligible Team Members tuition reimbursement through our GROW U Program.

At HGV, we believe Team Members should own their career and invest in their future growth and development – and we’re committed to helping you do just that!

Job Responsibilities Include:

• Prepare and generate contracts and related closing documents accurately and in a timely manner
• Verify data entry through our company software and program systems reviewing documents
• Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project
• Process and handle rescission/cancellation, as needed
• Acquire credit card authorizations and retrieve credit reports for all sales, if applicable
• Generate closing reports and financial closing sheets, as needed
• Work on developing contracts knowledge for all contract-type transactions
• Complete prescribed activities daily as noted on opening and closing checklists
• Work closely and maintain a professional relationship with Quality Assurance department to acquire vital documentation to complete contract files on time

Qualifications:

To be successful in this position, the following capabilities and distinctions are required:

• High School Diploma/GED
• At least 1 year of administrative/clerical experience in a professional environment
• Excellent digital literacy computing with accuracy and speed
• Proficient in Microsoft Excel and Word
• Able to work a varying schedule, including regular weekends and holidays
• Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills
• High level of professionalism and the ability to handle stressful situations with the highest integrity
• Strong customer service skills

The following capabilities and distinctions are desired:

• BA/BS/Bachelor’s degree
• Timeshare/vacation ownership experience
• Contract preparation skills
• Familiarity with mortgage loan documentation, credit review and deeding
• Experience with Chorus and Voice systems
• Satisfactory credit history with no recent bankruptcies or recent accounts sent to collections

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.