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2 Part Time Guest Service Representative Jobs in Maple Grove, MN

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HILTON GARDEN INN
Maple Grove, MN | Part Time
$31k-43k (estimate)
0 Months Ago
Extended Stay America
Maple Grove, MN | Part Time
$32k-42k (estimate)
4 Days Ago
Part Time Guest Service Representative
HILTON GARDEN INN Maple Grove, MN
$31k-43k (estimate)
Part Time | Accommodations 0 Months Ago
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HILTON GARDEN INN is Hiring a Part Time Guest Service Representative Near Maple Grove, MN

The Maple Grove Hilton Garden Inn is hiring a part time Guest Service Representative! Must have flexible availability for scheduled hours.
**Starting wage for this position is $15.00 an hour but final wage is based on experience**
Join the team at Maple Grove Hilton Garden Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Maple Grove Hilton Garden Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:
Perks, Benefits and Incentives:
  • Dedicated training and development, opportunities for promotion
  • On-Demand Pay – > work and get paid the same day!
  • Educational and Professional Certification assistance
  • Additional monetary $$ perks like:
    • Referral program for team members
    • Catch Of The Day Program –> Earn money for helping other team members and guests!
    • Everyone Sells –> Earn money for bringing in business to our properties!
  • Wellness Initiatives like:
    • Team Member Assistance Program with mental health resources
    • Virtual telehealth services
    • Health and fitness monthly reimbursement
    • TeleDoc Confidential Counseling
  • Hotel room discounts nationwide and free night stays at NCG hotels
  • Paid time off and anniversary day off with pay
  • Flexible schedules
  • Paid volunteer hours –> Earn money for community service!
  • Health, Dental and Vision plans
  • 401(k) retirement plan 
    • 100% match on the first 3% and 50% match on the next 2% of team member contributions
  • Paid Sick Time
How do I make an impact on my team?
Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.
  • Greet and interact with guests in a warm, friendly and professional manner
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
  • Work in cooperation with other departments to ensure a positive guest experience
  • Use computer system to make reservations, check-in and check-out guests and process payments
  • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
  • Ensure safety and security of the property, staff and guests
What does success look like in this role?
  • Motivated to maintain excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team
  • Availability to work a flexible schedule between days, nights, weekends and holidays is a plus
Who is North Central Group?
North Central Group (NCG) is a real estate and hospitality leader with 25 properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at www.ncghotels.com/careers and join our growing team! 
North Central Group is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Accommodations

SALARY

$31k-43k (estimate)

POST DATE

04/02/2022

EXPIRATION DATE

01/30/2023

WEBSITE

conway.stayhgi.com

HEADQUARTERS

CONWAY, AR

SIZE

25 - 50

FOUNDED

2008

CEO

RICHIE MATA

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Part Time Guest Service Representative include Customer Service, Guest Service, Initiative, Listening, Written Communication, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part Time Guest Service Representative positions, which can be used as a reference in future career path planning. As a Part Time Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Guest Service Representative. You can explore the career advancement for a Part Time Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
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CUNY--Queens College
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