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The General Manager (GM) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel, by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and effectiveness and efficiencies.
Work directly with the hotel's Management Team to manage all activities of the property including employees, maintenance, sales, and profit/loss controls.
Work closely Executive Team of the hotel to ensure maximizing profitability.
Role includes goal setting, recruiting, developing, and retaining of associates, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.
The GM will coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business and maintain the building.
The GM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, associate satisfaction, sales/marketing, property appearance, and profit/financial control).
The GM will oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance management.
Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establishes and maintains preventative maintenance programs to protect the physical assets of the hotel.
Source: Hospitality Online
Full Time
$71k-104k (estimate)
11/13/2022
05/09/2023
The job skills required for General Manager include Coaching, Team Management, Guest Service, Problem Solving, Interviewing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.