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High Level
Dallas, TX | Full Time
6 Months Ago
Ensign Services
Dallas, TX | Full Time
$59k-75k (estimate)
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High Level Services
Dallas, TX | Full Time
$49k-67k (estimate)
3 Weeks Ago
Spero
Dallas, TX | Full Time
$63k-80k (estimate)
1 Day Ago
Parkland Health and Hospital System
Dallas, TX | Full Time
$62k-82k (estimate)
2 Weeks Ago
Billing Analyst
High Level Dallas, TX
Full Time | Consumer Services 6 Months Ago
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High Level is Hiring a Billing Analyst Near Dallas, TX

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. As a profitable, disruptive, and fast-growing SaaS company, they caught the eye of many and recently raised $60M in funding. Headquartered in Dallas, Texas, many team members work for the company remotely from around the world while maintaining a strong company culture and work-life balance. Want to learn more? Check out our website: www.gohighlevel.com

We encourage you to check out our YouTube channel to learn more about out platform -https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Who You Are: 

HighLevel is looking for a Billing Analyst III who is passionate about giving customers an easy, simple and accurate billing experience with HighLevel. Owning the HighLevel billing process from end to end, this individual will play a key role in delivering outstanding customer service, managing a high volume of billing accounts, implementing updated SOPs for the department as well as all related process improvements where needed. 

Partnering with the VP Revenue Operations, the Billing Lead will be instrumental in selecting new members of the team as well as training and supervising the daily billing workflow and ensuring accurate customer billing and solutions for accounts that are incorrect and using data analytics to make recommendations for overall enhancements to our tools and processes. 

What You’ll Bring: 

You are comfortable taking the lead in all aspects of Billing at HighLevel. You thrive on solving problems, ensuring accuracy and process improvement. As the subject matter expert, you deliver insights back to peers and the department leader to drive strategy decisions. With experience leading and mentoring others, you are also focused on driving process improvements and creating an amazing customer billing experience! This position is available as remote work for residents of Florida or Texas.

You will:

  • Manage all facets of our customer’s billing in Stripe, to include: subscription updates, chargebacks, receivables, duplicate accounts, credit balances, failed charges and disputes
  • Respond to customer inquiries
  • Fraud prevention
  • Add new products
  • Add new Coupons/Discounts
  • Test/define new billing procedures to drive accurate revenue reporting
  • Write and update SOPs (Standard Operating Procedures)
  • Work to reduce One-Time charges
  • Oversee High Risk Payments
  • Mentor and coach Billing Specialists to build a strong Billing team

You have:

  • 4-7 years of related experience
  • 2 years of working in Stripe
  • Bachelor’s degree preferred
  • Experience owning and completing special projects 
  • Demonstrated ability to work independently, multi-task, and follow through on projects and issues
  • Demonstrated ability to maintain a customer-centric service approach in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Working knowledge of Google Sheets
  • Strong computer skills 

Why Work at HighLevel? 

  • Collaborative, high performing team-oriented environment, with a strong corporate culture and collective mission
  • Competitive base salary
  • Stock Option Plan
  • Competitive health benefits
  • Competitive PTO
  • Opportunity to work in a growing and exciting business, with a solid financial position and ambitious growth plans

HighLevel is committed to providing equal employment opportunities to all qualified individuals without regard to sex (gender), race, color, religion, age, disability, national origin, pregnancy, marital status, military status, sexual orientation, gender identity, genetic history or any other class or category prohibited by applicable law. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

09/08/2022

EXPIRATION DATE

10/17/2022

WEBSITE

highlevelmercedes.com

HEADQUARTERS

Miami, FL

SIZE

<25

INDUSTRY

Consumer Services

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The following is the career advancement route for Billing Analyst positions, which can be used as a reference in future career path planning. As a Billing Analyst, it can be promoted into senior positions as a Billing Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Analyst. You can explore the career advancement for a Billing Analyst below and select your interested title to get hiring information.

High Level Services
Full Time
$49k-67k (estimate)
3 Weeks Ago
Spero
Full Time
$63k-80k (estimate)
1 Day Ago
Parkland Health and Hospital System
Full Time
$62k-82k (estimate)
2 Weeks Ago

If you are interested in becoming a Billing Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Billing Analyst job description and responsibilities

Billing analysts coordinate with other departments to ensure sales and orders are correctly billed.

01/28/2022: San Francisco, CA

They ensure a client's billing and accounts are set up correctly.

02/27/2022: Saint Louis, MO

To keep up with the ever changing market behavior, analysts also conduct research on subscription market analysis.

02/07/2022: Indianapolis, IN

Being a billing analyst requires conducting a ton of research.

02/15/2022: Des Moines, IA

Billing analyst perform many accounting, customer service and organizational tasks to promote the financial health of their organization.

04/18/2022: Kennewick, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Billing Analyst jobs

Ultimately, an outstanding billing analyst should be able to ensure smooth and accurate billing operations.

02/18/2022: York, PA

Every financial analyst’s job will hold different responsibilities depending on their specialty and where they work.

03/26/2022: Altus, OK

Billing analysts must have to be familiar with database management, back-office and billing systems, and Microsoft Office.

01/25/2022: Montgomery, AL

All businesses should have an expert billing analyst to stay competitive.

02/03/2022: Fresno, CA

The most effective data analysts are able to use data to tell a story.

01/27/2022: Trenton, NJ

Step 3: View the best colleges and universities for Billing Analyst.

Florida Southern College
Colby College
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University of Notre Dame
Western Washington University
Canisius College
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