A busy multi-production graphics firm looking for a Customer Service representative. We currently work with customers on signs, stickers, vehicle wraps, screen printing, embroidery, engraving and other productions. We are looking for someone to add to our team that is interested in being the connection for our customers to their orders and to clearly communicate to fellow team members what the customer is wanting for their order.

Responsibilities-

Work to take orders at the front counter and also through phone and email for designs from customers that might be used in a variety of production (eg, Screen Printing, Embroidery, Engraving, Vehicle Wraps and more)

Work with customers to find the products that meet their needs and give them pricing

Develop and maintain a working knowledge of the products and services we offer

Answering phone calls

Cash Handling

Help with the displays and upkeep of the front showroom

Ability to self manage, multi-task and be accountable for responsibilities

Requirements-

Knowledge of computer software- Office Suite (Word, Excel, Outlook, etc)

Excellent Communication skills with the ability to interact, communicate, and present ideas professionally

Ability to lift and carry 50 pounds

We use computers daily and a willingness to learn the process to access information is a must.

Understanding of design workings - fluidity of type and fonts with designs, keen eye for details, keeping things consistent in a design idea

Skills of creativity and problem solving with a teamwork attitude

Patience when talking through ideas with customers and when finding the right product for their order

Helpful-
Knowledge of software for designs (Corel Draw, Adobe Illustrator, Adobe Photoshop In Adobe Design
Knowledge of any of the decoration processes we use - screen printing, embroidery, signs, engraving, vehicle wraps

Full Time or Possibly Part Time-- Permanent position Monday - Friday

Pay based on experience

We are a fun, busy shop that looks for excellence in what we produce, and we are looking for someone to join our team to help continue to grow our business and to help maintain the level of service we provide our customers.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location