Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate rapidly to meet the needs of our customers and their changing expectations. One thing that's stayed the same since our founding: our commitment to our customers, partners and employees. Join us on our journey as we continue to grow into a powerful contender in the field of insurance. Compensation may vary based on the job level and your geographic work location. Compensation Minimum:$77,500 Compensation Maximum:$152,000 We are seeking a self-motivated individual who can effectively lead key initiatives to support the growth of Homesite in a cross-functional team environment comprised of Operations, Contact Center, IT, and external vendors. As a strategic Project Manager, you will work closely across multiple teams to represent Operations and ensure that key milestones and deliverables are met within the assigned projects. This is a hands-on Project Manager role who will both direct the efforts of others as well as execute functional work. Responsibilities: • Leverage proper Project Management frameworks to plan, organize and coordinate the project execution efforts including but not limited to resource management both of immediate team members as well as cross-functional resources. • Work with IT and Operational Stakeholders to deliver upon key Enterprise technology and strategic Operational projects, and ensure that Operations’ requirements are properly developed, communicated, and delivered. • Execute results through a structured, project management methodology while maintaining a flexible approach as priorities shift over time. • Ensure delivery of end-to-end solutions for Operations and ensure that changes are communicated and managed throughout the lifecycle to ensure adoption. • Use continuous improvement methodologies to map current state processes and value streams. • Have excellent communication and partnership skills in order to articulate complex ideas in a simple fashion in order to influence change and drive effective decision making. • Ability to interact and communicate with key stakeholders at all levels of the organization, from the front line to top level executives. • Participate in the transfer of knowledge of methodologies and best practices to peers and colleagues through collaboration, mentoring, and formal presentation and consulting. Required skills: • Bachelor’s Degree and 10 plus years of contact center, operations, project management, and/or process improvement work experience with demonstrated increasing responsibilities. Advanced degree a plus but not required. PMP certified candidates will be strongly considered. • Excellent communication skills are critical – both written and verbal. Translating technical concepts into layman’s terms in order to influence at all levels of the organization will be necessary in this role. • Demonstrated ability to build relationships and accomplish goals across a highly matrixed organization. • Manages own time and to formulate priorities to manage several tasks at once without frequent direction. • Ability to interpret and analyze data and present clear recommendations based on results. • Must be proficient in Power Point, Excel and Outlook. Knowledge of project management software will be necessary in this role. Additional Information: The successful candidate will be a highly organized skilled project manager who will represent Operations’ interests, organize plans and timelines, resolve risks and issues, and drive solutions through to completion, including communications and change management. He/she must be accustomed to working on multiple tasks in parallel and committed to meeting deadlines, including some with short time frames. When you work at Homesite you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits. Stay connected: Join Our Enterprise Talent Community!