Pacific Botanicals is a division of Herb Pharm, LLC where we inspire a trust in plants and respect for nature. We balance purpose and profit, treating our employees with respect and gratitude.

Pacific Botanicals, growers and suppliers of high quality herbs and spices since 1979, is located in beautiful Grants Pass, Oregon. Comprised of a diverse organic farm and milling facility, we are dedicated to empowering people everywhere to experience the miracle of good health.

We are looking for dedicated professionals to grow with our team. Read on to find out more below:

Position: Administrative Assistant

Department: Pacific Botanicals, Division of Herb Pharm

SUMMARY: To provide administrative support in a variety of functions to support Pacific Botanicals Plant Operations. Collects, reviews, and analyzes data and prepares reports or other materials. Schedules and coordinates meetings and other group activities. This person willingly assists with special projects as assigned, thereby contributing to the overall successful operation and profitable growth of the organization.

AT-WILL EMPLOYMENT:  Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. Policies, procedures, and tasks may be modified at any time.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Process daily web orders in support of the Customer Care Team.
2. Answer customer emails and calls (inquiries, customer satisfaction and general correspondence) to deliver outstanding customer service.
3. Maintain inventory & orders for office/admin department
4. Website maintenance of stock photos, availability, and price updates.
5. Update inventory software
6. Prepare production reports and SOP’s
7. Mailing and shipping – sort and distribute mail, prepares shipping documents & labeling.
8. Processes freight shipping quotes, arrangements and prepares supporting/required documentation.
9. Supports HR with employee product orders & employee events.

Education/Experience: Associate degree in related field; and/or 3 years’ related experience or equivalent combination of experience, training and/or education.

Language Skills: Ability to read, analyze and interpret business documents, technical procedures, and government regulations. Ability to effectively present information and respond to questions from colleagues and customers.

Interpersonal Skills: Ability to quickly organize and communicate thoughts, and to understand communications from others. Ability to maintain composure, listen and respond appropriately, and deal pleasantly with one-on-one communications either in person or over the phone. Ability to perform on a team, flexible, detail-oriented, consistent, dependable, and proactive.

Technical Requirements:

• Ability to work with percentages, fractions, decimals, algebra and basic techniques of statistical sampling.
• Proficient in Office365
• Accurate data entry, familiarity with website maintenance and comfort learning new software/platforms.

Physical Demands: Ability to sit for 50% of the day. Stand, walk, stoop 25% of the day. Use hands to finger, handle or feel over 90% of each day. Talks or hears for 100% of each day. Carry up to 25 pounds.

Close and distance vision required as well as color, peripheral, depth perception and ability to adjust focus.

Work Environment: Works in indoor shop environment with exposure to dust and airborne particles.

Herb Pharm's generous benefits package includes a complete range of quality health benefits, plus a substantial savings and retirement program:

• Comprehensive group medical, dental and vision coverage for employees and dependents

• Coverage includes a variety of alternative health care options
• Prescription drug coverage with a mail order program
• Generous employee purchase discounts on our herbal products
• Employee assistance program
• Green Commuter Initiative to encourage carpooling, walking and biking to work
• Life, accident and disability insurance
• Paid vacation and personal time off
• Short term disability plan
• 401(k) retirement plan with generous company matching and profit-sharing features

RESUME: Please make sure your resume reflects all pertinent information or qualifications that match this position.

Offer of employment is contingent upon a successful background check

Herb Pharm, LLC / Pacific Botanicals Holding is an equal opportunity employer and encourages applicants of diverse backgrounds to apply.