Recent Searches

You haven't searched anything yet.

125 Customer Service Representative Jobs in Grand Rapids, MI

SET JOB ALERT
Details...
Help at Home
Grand Rapids, MI | Full Time
$58k-77k (estimate)
5 Months Ago
Morrison Industries LLC
Grand Rapids, MI | Full Time
$37k-46k (estimate)
5 Days Ago
Culligan Kaat's Water Conditioning
Grand Rapids, MI | Full Time
$34k-43k (estimate)
1 Day Ago
Axios Professional Recruitment
Grand Rapids, MI | Full Time
$51k-67k (estimate)
4 Days Ago
Once Upon a Child
Grand Rapids, MI | Full Time
$30k-37k (estimate)
6 Months Ago
CARELINC MEDICAL EQUIPMENT & SUPPLY CO
Grand Rapids, MI | Full Time
$31k-39k (estimate)
0 Months Ago
Customer Service Representative
Help at Home Grand Rapids, MI
$58k-77k (estimate)
Full Time | Skilled Nursing Services & Residential Care 5 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Help at Home is Hiring a Customer Service Representative Near Grand Rapids, MI

Help at Home is hiring a Care Supervisor!
Starting annual pay ranges from $35k-$40K along with potential quarterly/annual bonuses!
Offering weekly pay!
Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The Care Supervisor will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.
Office hours/work hours for this role are Monday - Friday 8:00AM - 5:00PM.
Benefits
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, including 401k along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
Join us today and become a Help at Home Hero!
Responsibilities
  • Participate in recruiting, hiring and training new staff.
  • Conduct performance evaluations that are timely and constructive.
  • Handle discipline and termination of employees, as needed and in accordance with company policy.
  • Manage client care by addressing client concerns, adhering to client confidentiality, and identifying/reporting abnormalities with client conditions to appropriate channels.
  • Scheduling and staffing field staff to care for clients
  • Evaluate and monitor the quality of services delivered to clients and ensure compliance with all applicable regulatory requirements.
  • Collect and analyze client satisfaction data in order to implement improvements that positively impact the continuum of care for clients.
  • Enforce all regulations established by external agencies and company policies/procedures to ensure compliance within all areas.
  • Partner with regional leadership and internal support functions to provide a more effective and efficient work environment for all staff.
Minimum Qualifications
  • Bachelor's degree in healthcare or a related field preferred
  • At least 2 years of supervisory experience preferred
  • Valid driver's license, along with access to an insured and reliable vehicle
  • Knowledge of health administration regulations and standards, health information management, and Medicaid, Waiver and home health service lines
  • Professional oral and written communication skills
  • Strong analytical and problem-solving skills to assess situations and make accurate observations in the workplace
  • Adept to planning and oversee department operations and develop and implement comprehensive programs and services to improve utilization and the quality of services
  • Ability to gather and evaluate quantitative and qualitative data, identify and monitor trends, variances and performance outcomes, and initiate effective corrective actions, as needed
  • Proficient in collaborating with staff and managers to facilitate improvements and change
Care Supervisors must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$58k-77k (estimate)

POST DATE

11/03/2022

EXPIRATION DATE

06/27/2023

WEBSITE

helpathome.com

HEADQUARTERS

DANVILLE, IL

SIZE

3,000 - 7,500

FOUNDED

1975

CEO

TAMIE MORRISON

REVENUE

$50M - $200M

INDUSTRY

Skilled Nursing Services & Residential Care

Related Companies
About Help at Home

Help at Home, LLC is a home care agency committed to enhancing the quality of life for our clients. We are dedicated to providing care that allows our clients to remain comfortable in their own homes with dignity and independence. This is often a viable alternative to living in a nursing home or long-term care facility. With our sister companies, Oxford HealthCare, Excel Home Care, and Coastal/Altrus, we currently provide services in 13 states - Alabama, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Mississippi, Missouri, Pennsylvania, South Carolina, and Tennessee.

Show more

Help at Home
Full Time
$35k-44k (estimate)
Just Posted
Help at Home
Full Time
$27k-33k (estimate)
Just Posted
Help at Home
Full Time
$42k-52k (estimate)
Just Posted

The job skills required for Customer Service Representative include Problem Solving, Scheduling, Written Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Problem Solving
Apex Abatement
Full Time
$83k-108k (estimate)
Just Posted
For the skill of  Scheduling
BIGGBY COFFEE
Full Time
$63k-84k (estimate)
Just Posted
For the skill of  Written Communication
House Of Representatives
Full Time
$30k-37k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

Mercantile Bank
Full Time
$58k-76k (estimate)
Just Posted