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Collections Specialist

Mt. Pleasant, TX | Full Time
8 Days Ago

Job Description


Reach new heights in your career with Heights Finance!


At Heights Finance you will be provided with the tools to enhance your talents and abilities to grow your career in the financial services industry while also enjoying a work-life balance.


Sign on bonus of $3000 will be paid in installments within your first year!


The Collections Specialist will be responsible for all collections activities related to the bad debt accounts assigned by their District Manager while adhering to corporate policies and procedures. This position will support all branches associated with the district.


  • Review delinquent accounts to identify patterns, problems and failed to meet promises on a daily basis.
  • Identify outstanding account receivables and investigate historical data for debts and bills.
  • Makes contact with customers through outbound and incoming calls to address outstanding balances and resolve delinquency.
  • Use skip tracing methods, making contact by calling best known phone number and asking customers the appropriate questions to determine a solution for both the company and the individual
  • Respond to customer account queries in a timely and professional manner.
  • Process payments
  • Update account status records.
  • Ensures collection efforts are in compliance with all state and federal rules, regulations, acts and company policies and complies with Fair Debt Collections Practices Act (FDCPA) and FCRA (Fair Credit Reporting Act).


  • High school diploma or equivalent
  • Prior customer service experience required
  • Collections experience is strongly preferred


CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Heights Finance, Quick Credit, Southern Finance, Covington Credit, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avío Credit, Opt and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.



Company Overview

  • Website
  • Headquarters KIRKSVILLE, MO
  • Size 200 - 500
  • Founded 1992
  • Type
  • Revenue $50M - $200M
  • Industry Financial Services
  • About heights finance corporation
  • Heights Finance provides installment loans and related products designed to help hardworking, everyday people get the money they need to help make ends meet. Heights Finance has become one of America's leading consumer finance companies. Today we have over 100 branches, each staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve. Heights Finance most important resource is our people. Working here means you are not just an employee, but you will be part of a team th ... at shares common goals and mutual success. This is where you work if you want to make a difference in your own life, your customer's lives and the lives of others in your community. Eligible employees can access our benefits program that includes a 401(k) and health coverage for you and your dependents. More

Skills for Collections Specialist

The job skills required for Collections Specialist include Customer Service, Accounts Receivable, Commitment etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.

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Career Path for Collections Specialist

The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Credit and Collections Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.

How to Become a Collections Specialist

If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

Step 1 Understand the job description and responsibilities of a Collections Specialist

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Step 2 Knowing the best tips for becoming a Collections Specialist can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Collections Specialist

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