Overview

Reach new heights in your career with Heights Finance!

At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they need when they need it through all four of our brand names - Heights Finance, Covington Credit, Quick Credit and Southern Finance.

The Collections Specialist will be responsible for all collections activities related to the bad debt accounts assigned by their District Manager while adhering to corporate policies and procedures. This position will support all branches associated with the district.

Responsibilities

• Review and collect on assigned delinquent accounts to identify patterns and problems in an effort to bring accounts current on a daily basis.
• Makes contact with customers through outbound and incoming calls to address outstanding balances and resolve delinquency.
• Ask probing and challenging questions to identify why the customers are behind and offer solutions to bring them current.
• Accurately document each call in the system according to notation guidelines and update account information.
• Comply with Safety and Security standards / procedures, FDCPA, and PCI compliance guidelines.

Qualifications

• Direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools.
• Ability to work independently, organize and prioritize work.
• Demonstrated analytical and problem-solving skills.
• Experience with high volume outbound calls.

Why you’d love to work here:

“I started my career with Heights Finance in October 2011 as an Assistant Manager coming in with no prior finance experience. I was eager to learn the business and grow with the company. Over the course of the last 10 years, I have seen several promotions which include a Branch Manager, Field Director, and now I am currently a District Manager. As District Manager I am overseeing six branches. I can honestly say that I enjoy the company I work for. Heights Finance makes you feel like family and always takes care of their employees. “ – Grecia A., District Manager – Texas

“The Diversity and Inclusion council has been a great learning experience. It helps ensure we remain active in every aspect of our community to celebrate our people as a whole community.” - Jesse W., Store Manager – Moose Jaw

Benefits:

• Uncapped monthly bonus opportunities
• Medical, dental, and vision insurance
• Company paid LTD/STD, 401K with some company match
• Tuition reimbursement
• PTO allowance with Paid Holidays

CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Cash Money, LendDirect, Heights Finance, Quick Credit, Southern Finance, Covington Credit, First Phase, and 1st Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.

This employer participates in E-Verify

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