Description

POSITION SUMMARY

As receptionist, you will be the first point of contact for the company and will provide administrative support across the organization. You will handle the flow of people through the business and ensure all receptionist duties are complete, accurate and delivered with high quality and in a timely manner. A positive attitude, professional appearance, and excellent communication skills, both written and verbal, are necessary. 

ESSENTIAL FUNCTIONS

Greet persons entering establishment, determine nature and purpose of visit, and contact the individual with whom they need to interact or provide them with information as required. 

• Manage company security via distribution and collection of “Visitor” and temporary “Employee” badges.
• Operate telephone switchboard to answer, screen and forward calls as well as manage messages in general voicemail box. 
• Hear and direct complaints from customers and public.
• Manage schedules for pool vehicles. Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Provide general information about establishment such as location of departments or offices, employees within the organization, services provided, and current job openings.
• Collect, sort, distribute and prepare mail, messages, and courier deliveries as well as redistributed communications, mail, and faxes to other locations. 
• Perform duties such as taking care of plants, maintain lobby or reception area and conference rooms.
• Maintain and order office supplies for multiple offices.
• Manage office equipment repairs and reporting.
• Manage Petty Cash.
• Manage Business Card orders. 
• Help manage travel arrangements for individuals within the company and for customers travelling with company personnel when required. 
• Communicate with third party travel agents or organizations to manage travel and issues as needed.
• Provide assistance to other departments as requested by your supervisor or management. 
• Perform other duties, as assigned.

Requirements

POSITION QUALIFICATIONS

• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively & professionally with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly, concisely, and professionally.
• Ability to understand and manage confidential information appropriately.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Reliability - The trait of being dependable and trustworthy.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Confidentiality – Ability to understand and manage confidential information appropriately.

SKILLS & ABILITIES

• Education: High School Diploma, required.
• Experience: 2 plus years of experience in an administrative role, required.
• Computer Skills: Microsoft Office Suite, required.

Equal Opportunity Employer - Disabled/Vets

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