Search By
482 Jobs
IT Support Engineer HEARTLAND BUSINESS SYSTEMS LLC Pewaukee, WI | Full Time
2 Days Ago
IT Support Engineer YPrime Malvern, PA | Full Time
6 Days Ago
IT Support Engineer LaBella Associates Buffalo, NY | Full Time
7 Days Ago
IT Support Engineer Ladder Palo Alto, CA | Full Time
13 Days Ago
IT Support Engineer Flexport San Francisco, CA | Full Time
13 Days Ago
IT Support Engineer (Hybrid) Aquent/VitaminT/Scout/RoboHead Boise, ID | Full Time
14 Days Ago
IT Support Engineer 103 International Merchandising Company, LLC Nashville, TN | Full Time
15 Days Ago
IT Support Engineer Elevation Church Matthews, NC | Full Time
21 Days Ago
IT Support Engineer (Onsite) GovSpend Boca Raton, FL | Full Time
22 Days Ago
IT Support Engineer The Pro's Closet Louisville, CO | Full Time
24 Days Ago
IT Support Engineer Shield AI Arlington, VA | Full Time
24 Days Ago
IT Support Engineer DAS Health San Francisco, CA | Full Time
28 Days Ago
IT Support Engineer DRW New York City, NY | Full Time
28 Days Ago
IT Support Engineer WE Communications New York, NY | Other
29 Days Ago
IT Support Engineer EOS San Francisco, CA | Full Time
30 Days Ago
IT Support Engineer Verra All Cities, DC | Full Time
1 Month Ago
IT Support Engineer OSIsoft, LLC Philadelphia, PA | Full Time
1 Month Ago
IT Support Engineer Kainos Group PLC Indianapolis, IN | Full Time
1 Month Ago
IT Support Engineer OSIsoft, LLC San Leandro, CA | Full Time
1 Month Ago
IT Support Engineer (Helpdesk) 135 IMG Academy, LLC Bradenton, FL | Full Time
1 Month Ago
IT Support Engineer US02 ZF CV Systems North America LLC Auburn Hills, MI | Full Time
1 Month Ago
IT Support Engineer UniTeller Austin, TX | Full Time
2 Months Ago
IT Support Engineer (Warehouse or Manufacturing) - Baytown, TX Ravago Americas Baytown, TX | Full Time
4 Days Ago
IT Support Engineer (Warehouse or Manufacturing) Medina, OH Ravago Americas Medina, OH | Full Time
30 Days Ago
IT Support ECPI University Roanoke, VA | Full Time
2 Days Ago
More Search Results

IT Support Engineer

Pewaukee, WI | Full Time
2 Days Ago

Job Description

Description

Position Summary:

The IT Support Engineer specializes in service and support for DeLong and it’s IT Systems. The primary duties include working directly with end users to troubleshoot and resolve IT related issues and to support and maintain company IT Systems.

Roles and Responsibilities/ Essential Functions:

  • Analyze and troubleshoot computer support problems and apply understanding of computer software and hardware products and services to resolve problems of end users.
  • Receive telephone calls and e-mails from end users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertain from computer user the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, formulate diagnosis, and assist users through problem solving steps.
  • Talk with co-workers to research problems and find solutions.
  • Test software and hardware to evaluate ease of use and whether product will aid users in performing work.
  • Write software and hardware evaluations and recommendations for management review.
  • Write or revise user-training manuals and procedures.
  • Train users on software and hardware on-site or in classroom or recommend outside contractors to provide training.
  • Become familiar with and be able to maintain process control equipment


Requirements

Competencies

  • Accountability - Ability to accept responsibility and account for his\her actions
  • Adaptability - Ability to fit into a changing environment
  • Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition
  • Decision Making - Selecting an effective course of action while controlling resources and expenditures
  • Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant
  • Ethical - Ability to be guided by the company’s accepted principles of moral conduct
  • Organized - Ability of an individual to be structured and methodical in working skills
  • Persistence - Ability to continue in a course of action in the face of adversity
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge


Required Experience:

  • 6 months to 1 year in a technical related field, internship or equivalent

Preferred Experience:

  • At least one year in a technical related field
  • Experience working Internal IT systems

Required Skills, Education and/ or Certifications:

  • Associates degree or equivalent certifications

Preferred Skills, Education and/ or Certifications:

  • Bachelors Degree or equivalent education/certifications

Equal Opportunity Employer - Disabled/Vets

#HBS

Skills for IT Support Engineer

The job skills required for IT Support Engineer include Problem Solving, IT Support, Initiative, Responsibility etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Engineer. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Problem Solving
MORE>>
Job Openings with Skill of IT Support
MORE>>
Job Openings with Skill of Initiative
MORE>>
Job Openings with Skill of Responsibility
MORE>>

Career Path for IT Support Engineer

The following is the career advancement route for IT Support Engineer positions, which can be used as a reference in future career path planning. As an IT Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Engineer. You can explore the career advancement for an IT Support Engineer below and select your interested title to get hiring information.