Overview

Hearth Hospice is looking for an Assistant Program Director that will partner with current leadership at our Hospice Program in Cleveland, TN! 

The Assistant Program Director is responsible for assisting the Program Director and overseeing some of the aspects of the day-to-day operations consistent with established goals and objectives. The Assistant Program Director provides administrative support and assists with compliance for all State and Federal regulations, laws, policies and procedures applicable to hospice specifically and to Medicare/Medicaid issues, when applicable. The Assistant Program Director is also responsible for coordinating the day to day hospice office activities which include a wide range of responsibilities from new hire orientation to payroll. All responsibilities will be under the general direction of the Program Director.

Hearth Hospice is a premier provider of end-of-life care. Our family of hospices provide quality care through our mission-oriented and patient-centric services. We are growing rapidly and are looking for skilled individuals to join us in our journey.

We offer excellent compensation and an industry leading benefits package that includes:

• Health, Dental, & Vision Insurance
• Company matching 401(k)
• GENEROUS time-off package (20 days PTO & 9 Holidays)
• Tuition Reimbursement & Certification Assistance
• Wellness & Discount Programs
• Cell Phone, Mileage, & Gym Membership Reimbursement

Responsibilities

• Organizes and supervises the administrative functions of the hospice program and overall local operations.
• Employs qualified personnel and ensures adequate employee orientation, training, education and evaluation.
• Maintains accurate mailing/phone list of colleagues, volunteers, Medical Directors, contractors and vendors.
• Initiates, maintains and audits human resources records for all employees, volunteers, Medical Directors, and contracts according to company, state and federal guidelines.
• Maintains, reconciles, and audits Medicare, Medicare private insurance documents for certification and recertifications, financial authorization from Private Insurance companies and Face to Face visits.
• Participates marketing and in public relations in community activities that promote the organization and its role as an effective member of the hospice and healthcare delivery system.

Qualifications

• Associate's degree in nursing, health care, or business administration preferred. Highschool diploma or GED required.
• Minimum three (3) years' experience with clerical and administrative duties is required with experience Hospice and/or a related healthcare field being preferred.
• Two (2) years of hospice experience required with intimate knowledge of Medicare/Medicaid and Department of Aging and Disability Services regulations.
• Ability to develop and maintain relationships in the communities served as well as within a company.
• Ability to establish/maintain working relationships with key staff, marketing contacts, and clinical staff to ensure the thorough understanding of Hospice Mission and services.
• Experience in analyzing processes, improvement planning, supporting change, and effectively managing priorities in a fast-paced environment.
• CMS requires that all patient-facing staff, as well as those that are in contact with patient-facing staff, be fully vaccinated, or have a documented religious or medical exemption. This important rule is required for all healthcare organizations that receive federal funds through Medicare or Medicaid.