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Hearing Health Connection
Fort Washington, PA | Full Time
$89k-110k (estimate)
2 Months Ago
Patient Care Coordinator
Hearing Health Connection Fort Washington, PA
$89k-110k (estimate)
Full Time 2 Months Ago
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Hearing Health Connection is Hiring a Patient Care Coordinator Near Fort Washington, PA

Hearing Health Connection part of Alpaca Audiology is looking for a professional, compassionate Patient Care Coordinator (PCC) who wants to be a part of the largest private hearing care practice group in America! We currently have an excellent opportunity for a PCC to work in our Hearing Health Connection clinic in Fort Washington, PA. We pride ourselves on providing high quality, comprehensive services to our patients with the approach of treating every patient as an individual. We have an elite leadership team who will provide all the necessary tools to ensure your success.

The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them. The PCC responds to questions regarding advertising promotions, learns to recognize a potential “opportunity” and facilitate smooth patient flow and services to the patient.

Essential Duties and Responsibilities:

  • Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
  • Screen calls, recognizing opportunities and facilitating excellent service by providing the information necessary to secure an appointment, sell a product, or answer a question.
  • Schedule and confirm appointments.
  • Track marketing calls and inquiries from initial contact through the point of sale.
  • Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
  • Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
  • Conduct outbound telemarketing calls to patients.
  • Verify patient information, billing/insurance data, request third party prior authorization as needed, collect and process documentation and maintain patient charts to include the filing of all patient records.
  • Participate in grassroots marketing efforts to include phone marketing campaigns, compiling physician packets, coordinating community lectures, recall letter, etc.
  • Work with insurance and workman’s compensation agencies to facilitate authorizations and benefit verification.
  • Maintain all daily, weekly and monthly reports and tracking documents as directed.
  • Respond to central office requests.
  • Responsible for a variety of administrative tasks such as typing, filing, inventory, mail and verifying the status of and checking in hearing aids and repairs. .Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.
  • Liaison contact for all internal and external communication and local public relations
  • Training support for other location front office staff, as may be appropriate.
  • Office supply inventory management
  • Maintaining/tracking hearing aid product inventory management, tracking, reporting

Job Summary

JOB TYPE

Full Time

SALARY

$89k-110k (estimate)

POST DATE

01/30/2023

EXPIRATION DATE

06/05/2023

The job skills required for Patient Care Coordinator include Patient Care, Front Office, Billing, Patient Flow, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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