Description

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30 years, our Company has remained committed to solving big problems and growing into new product lines, including VerityStream, scheduling and capacity management apps, and more. We are constantly innovating and finding new ways to positively impact healthcare organizations. 

What does our values-based culture offer you? 

• A collaborative work environment 

• A mission-oriented mindset 

• Work-from-home flexibility 

• A chance to grow your career 

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation! 

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you! 

The Team You Will Be Supporting: 

At HealthStream we provide healthcare organizations: 

• Transformative credentialing 

• Enrollment 

• Privileging 

• Evaluation solutions 

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments. 

Your Role As a HealthStreamer 

Position Summary

HealthStream is looking for an experienced, technical, self-motivated Associate Product Manager to join our reporting and analytics team. We're seeking someone with strong technical experience and skills who will formulate and communicate the big picture and delight in being in the weeds to create business requirements, prioritize a backlog, and work with our development teams to deliver solutions. This leader will be responsible for delighting HealthStream's customers and partners by modernizing our reporting tools and applications.

The Associate Product Manager will take business ownership of our reporting tools and applications and be expected to lead design and implementation of its release, growth, and iteration. Since our reporting tools and applications touch many other products, the job would require deep interaction with other product managers, customer experience teams, sales and marketing as well as executive stakeholders. The successful candidate will ensure that the engineering teams are positioned to execute on the product roadmap.

Essential Duties and Responsibilities

• ROADMAP AND VISION

  • Use qualitative and quantitative research techniques and user testing to define a clear product vision 

  • Create and maintain a product roadmap and act as subject matter expert on our internal systems 

  • Gather requirements, prioritize features and maintain a backlog for engineering teams

  • Conduct market, competitor and customer research to gather insight, assess market opportunities and make the case for investment

• P&L / SALES

  • Lead all aspects of the P&L, including budgeting and forecasting

  • Produce well-researched and well-founded product pricing, as well as appropriate incentives to promote sales, as appropriate

• COMMUNICATION AND THOUGHT LEADERSHIP

  • Represent HealthStream as a thought leader, communicating effectively with internal personnel and evangelizing to customers on all aspects of the portfolio

  • Collaborate with product development, product marketing, sales, success managers and other functions to optimize growth and achieve success

  • Guide multiple cross-functional teams as the portfolio/product visionary to ensure customer-focused product development and ongoing optimization

  • Communicate effectively with leaders and executives on all aspects of vision, execution, and KPIs of his/her product portfolio

  • Provide input into corporate strategy and acquisitions

  • Initiate and manages ongoing relationships with partners, communicating relevant KPIs, leading annual growth strategies, and optimizing satisfaction

  • Effectively work with remote teams.

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Bachelor's degree in business, healthcare, or marketing or related experience 

• At least three (3) years' experience in a business or product management role 

• Proven track record of defining, launching and iterating best-in-class products 

• Experience in the healthcare industry strongly preferred 

• Experience in a SaaS business strongly preferred 

• Experience with enterprise reporting and analytics strongly preferred

Skills and Abilities Required

• Excellent written, verbal, and presentation skills Excellent organizational, multi-tasking, and time management skills, with a keen eye for detail 

• Profit and loss management, budgeting and forecasting 

• Proficiency in the interpretation of business-related data and KPIs 

• Business development and negotiations 

• Product portfolio strategy and lifecycle management 

• People management, including the ability to build and grow a team and work with diverse skillsets and backgrounds 

• Proficiency in the use of technical applications for business purposes; specifically, the Microsoft Office suite and CRMs 

• Good working knowledge of SCRUM software development methodologies such as Agile 

• Good working knowledge of road mapping/defect management/feature prioritization software

• Works independently, exhibiting a high degree of personal ownership and accountability 

• Communicates effectively with various levels of management and customers to express vision, goals, objectives and strategies 

• Establishes high degree of trust and credibility internally, with business partners, and with customers 

• Respectfully works within a multi-disciplinary, matrixed team with a focus on meeting organizational and team goals 

• Empathetic to buyers, customers, users and sales resources 

• Displays critical thinking ability while managing multiple projects with the appropriate prioritization and focus 

Benefits 

HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 

• Paid Time Off 

• Parental Leave 

• 401k and Roth 

• Flexible Spending Account 

• Health Savings Account 

• Life Insurance 

• Short- and Long-Term Disability 

• Medical Bridge Insurance 

• Critical Illness Insurance 

• Accident Insurance 

• Identity Protection 

• Legal Protection 

• Pet Insurance 

• Employee Assistance Program 

• Fitness Reimbursement 

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!