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HealthBridge of Arlington Heights
Job Description
Position Title: Concierge Effective Date:
Facility: HealthBridge of Arlington Heights Shift: Days and Evenings
Reports to: Administrator Status: Hourly
Purpose of your job position:
The purpose of the Concierge position is to present a professional and friendly first impression to all external and internal customers who present to the reception area of HealthBridge of Arlington Heights whether in person or via the telephone. The Concierge will greet all visitors professionally and politely. Incoming calls will be answered and routed professionally and politely by the Receptionist using a multi-line phone system. In addition, the Concierge will be assigned several administrative and clerical tasks, including, for example, keeping the Concierge Log and generating Microsoft Word / Excel documents. The Concierget reports to the Administrator
Essential Job Skills:
Excellent communication skills, both verbal and listening, on the telephone and in person are essential to this position. You must have the ability to work with a variety of individuals in a professional and friendly manner. You must have a customer-focused attitude. At times the lobby is fast paced, and you must possess the ability to work effectively in this environment where it is essential to multi-task.
Job Requirements:
Essential Job Statement:
Every effort has been made to identify the essential functions of this position in this job description. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Essential Job Duties, Responsibilities, and Functions
I. Reception Area Functions:
II.
Equipment Utilized
Other Responsibilities
These projects may entail assembly of packets, manuals, folders and files.
Safety and Sanitation
Safety Factors:
This is a Category III position. However, the position requires sitting for long periods of time, about 8 hours per day, as well as some repetitive functions, e.g. typing. Must be able to lift up to 8 pounds, e.g. paper, mail, packages. Must be able to stoop, kneel and crouch.
Risk Potential to Blood/Body Fluids:
Category I: Tasks in this category involve exposure to blood, body fluids, or tissues, and require the use of personal protective equipment.
Category II: Tasks in this category involve no exposure to blood, body fluids, and/or tissues, but employment may require performing unplanned category I tasks.
Category III: These tasks require no exposure to blood, body fluids and/or tissues, and category I tasks are not a condition of employment.
Acknowledgement
I have read this job description and fully understand the requirements set forth herein. I hereby accept the position of Concierge and agree to perform the identified essential functions in a safe manner and in accordance with the Corporation’s established procedures.
I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the Corporation or myself and that such termination can be made with or without notice.
__________________ __________________________________________________
Date Signature – Concierge
__________________ __________________________________________________
Date Signature – Scheduling Coordinator (Supervisor)
Other
Business Services
11/30/2022
12/28/2022
healthbridge.org
BLUE ASH, OH
50 - 100
1997
Private
THOMAS A CURTI
$10M - $50M
Business Services
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
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Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
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A concierge acts as a local expert for guests at hotels.
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Concierges provide excellent customer service to all hotel guests throughout their stay.
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Concierges use customer service skills to anticipate and meet guests’ needs.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.