Conducts scheduled and impromptu walk-throughs as well as security inspections throughout the premises. Acts as a liaison between patients and medical staff, providing guidance and direction for patients and visitors upon arrival to location. Monitors surveillance camera system. Investigates, reports, and follows up on suspicious activity on the property. Ensures only authorized personnel access restricted areas. Leads efforts to de-escalate inappropriate behaviors. Contacts law enforcement or fire department in cases of emergencies. Capable of subduing unruly, aggressive, and/or baker-acted patients as instructed by Medical personnel. Prepares objective reports on incidents and findings for Management as needed. Escorts terminated staff, and parties who are trespassing on the premises. Keeps order in lobby and waiting areas to avoid injuries or accidents Takes proactive steps to provide a safe and secured working environment for staff and visitors. Responds to incidents as needed and liaise with Law Enforcement & First Responders as required. Interfaces with vendors, contractors, and suppliers scheduled to perform work on the premises Receives, inspects, and distributes packages and letters delivered Security Services Ambassador. Manages the traffic flow in the premises parking lot.Performs other related duties as assigned.
This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
High School Diploma or a GED; Associates Degree preferred.Experience: Security Services Ambassador3 years of experience as a Security Guard; Healthcare preferred
Certification:N/ALicensure:Valid Driver’s License required.Registrations:N/ATraining:N/A