Responsibilities

Provide a welcoming atmosphere for new patients arriving for admission at the Medical Services Unit (MSU), as well as to patients returning to the MSU for ongoing medical services. Act as liaison between MSU and other departments to facilitate scheduling of patient healthcare services, and provide MSU with full clerical support.

• Provide customer service utilizing Be of Service principles.
• Process non-medication orders accurately and timely.
• Schedule patient healthcare activities/appointments, acting as liaison between MSU and recovery units, off-campus programs and outside healthcare providers.
• Provide clerical support to Health Services clinical staff.
• Continually seek and maintain knowledge necessary to facilitate optimal patient care and comfort.

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Knowledge of medical terminology
• Minimum one year Medical Secretary experience
• Computer skills
• Experience with electronic health record
• Customer service experience

Desired Qualifications:

• Vocational or technical training in Medical Administrative/Office Specialty
• Experience with Microsoft Office
• Knowledge/experience with addiction terminology
• Health Unit Coordinator Certificate

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Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600 employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.