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Hazel Crest Urgent Care
Hazel Crest, IL | Full Time
$108k-124k (estimate)
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Urgent Care Manager
$108k-124k (estimate)
Full Time 2 Months Ago
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Hazel Crest Urgent Care is Hiring an Urgent Care Manager Near Hazel Crest, IL

About us

Hazel Crest UC Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. Hazel Crest UC will open soon. We are committed to offering our patients the best care by adding talented healthcare professional.

We are looking for a highly motivated and detail-oriented Care Manager to join our team. The ideal candidate is familiar with healthcare services and will work closely with our clinical team to coordinate highly technical care plans. The Care Manager will need to be able to provide care in an attentive manner and will be a liaison between our medical team and the patient's family members.

Responsibilities

  • The site Manager also ensures s all patients receive high-quality, efficient care
  • Responsible for the daily operations of their assigned Sites including patient satisfaction, employee engagement, revenue, profitability, team selection, performance, and development
  • Ensure patients, visitors, medical staff, colleagues, and others are treated with compassion and respect
  • Strives for excellent patient satisfaction
  • Places an emphasis on patient safety, quality, convenience, and customer service
  • Supervises the orientation, training, and cross-training of clinic staff with the assistance of the clinical lead and provider to ensure that all competencies, policies, established practices, and standards are followed and adhered to
  • Participates in the development and leads the execution of UC goals and objectives
  • Clearly communicates goals and objectives to employees in partnership with the clinical lead and provider
  • Responsible for employee timekeeping, attendance tracking, absence management, and approvals in a timely manner
  • Partners with Regional Practice Managers and Lead Providers to manage site staffing levels to ensure the office is adequately staffed to serve patients
  • Creates a work schedule for all clinical positions in partnership with the clinical lead and provider
  • Ensures adequate staffing at all times
  • Varies staffing levels as indicated by patient volume and efficiency standards
  • Participates in all ordinary functions of management including interviewing and selection of clinical staff, disciplinary actions, and performance evaluations
  • Identifies and mentors team members for promotional opportunities in partnership with the clinical lead
  • Addresses individual or team performance deficiencies in collaboration with ROM and HR Business Partner
  • Handles patient and visitor issues and complaints utilizing the grievance policy and procedure in partnership with the clinical lead and provider
  • Partners with clinical lead and provider to actively recognize and reward the Site team and individual Site team members for meeting goals and demonstrating behaviors consistent with the company’s mission, vision, and values
  • Follow through on programs, practices, and team leadership to improve operations, staff retention, and employee engagement in partnership with the clinical lead and provider
  • Supports pilot initiatives such as, but not limited to new systems, new processes, etc
  • Participates in grassroots marketing initiatives under the direction of the Marketing team
  • Assists in managing accounts receivables/bad debt for their site
  • Oversees all clinic staff and activities to ensure the correct and timely delivery of all services
  • Ensures the office is OSHA compliant and housekeeping and preventative equipment maintenance schedules are followed
  • Provide managerial oversight and leadership for the day-to-day quality, service, administrative, and operational components of assigned sites
  • Create a team environment that encourages positive staff morale, engagement, and commitment to healthcare excellence
  • Track site turnover and implement an action plan to reduce unhealthy turnover
  • Create a clear vision of the company values and initiatives, build strong relationships within the clinic and organization, be knowledgeable, and lead by example

Benefits

  • We Offer Competitive Pay And Exceptional Benefits That Include
  • Free urgent care visits for employees and immediate family members!
  • 401K plan with generous company match!

Job Type: Full-time

Pay: $62,517.94 - $67,021.16 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 5x8

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus
  • Tips

Ability to commute/relocate:

  • Hazel Crest, IL 60429: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$108k-124k (estimate)

POST DATE

01/20/2023

EXPIRATION DATE

02/18/2023

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