4 Desktop Support Engineer Jobs in Honolulu, HI
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Hawaiian Telcom Communications Inc is Hiring a Desktop Support Engineer Near Honolulu, HI
Job Purpose
We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and troubleshoot basic IT-related issues. To ensure success, you should have extensive knowledge of current operating systems and applications, good problem-solving skills, and high-level interpersonal skills.
Essential Functions
- Provide remote and on-site support for one or more locations as needed
- Responding to end user support requests and escalations from the Helpdesk via tickets
- Software/Hardware installations, upgrades, and troubleshooting
- Workstation deployments
- Workstation image management
- Patch management
- Providing basic guidance in computer operation and management
- Special projects as required
Education
- Bachelor’s degree in computer science or information technology preferred
Experience
- 2 to 3 years of IT experience
Certifications, Accreditations, Licenses
- Microsoft 365 Certified: Modern Desktop Administrator Associate preferred
- A Certification preferred
Special Knowledge, Skills, and Abilities
- Knowledge of computer hardware systems, chipsets, memory modules, and peripherals
- Knowledge of popular operating systems, software applications, and remote connection systems
- Experience with Dell and HP computer hardware
- Knowledge of Windows 10 and 11 operating systems and domain environments
- Experience with mobile devices (IOS, Android, Windows)
- Ability to solve complex hardware and software issues
- Ability to travel and work after hours support/On-Call when necessary
- Excellent interpersonal skills
- Good written and oral communication skills required to communicate action items taken to resolve IT-related issues to end-users in terms easily understood
- Ability to lift 50 pounds
- HDL is required
Supervisory Responsibility
- No Supervisory Responsibility
We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com email addresses. We are encouraging applicants to apply through our website at Hawaiian Telcom Careers for added security.
Job Summary
Full Time
$60k-80k (estimate)
03/17/2023
05/31/2023
www.htefcu.org
Honolulu, Hawaii
1,000 - 3,000
Tom Fasolo
$500M - $1B
About Hawaiian Telcom Communications Inc
Hawaiian Telcom Communications, Inc., together with its subsidiaries, operates as an incumbent local exchange carrier offering phone service, phone plans, internet, and wireless communications for residents and businesses in Hawaii. It operates in two segments, Wireline Services and Other. The Wireline Services segment provides local network services, including call waiting, caller ID, voice messaging, three-way calling, call forwarding, speed dialing, local private line, and wire maintenance. It also offers network access services, and special access voice and data services, such as switched ...and non-switched services, including point-to-point single channel circuits, synchronous optical network and time division multiplexing transport services, and Internet protocol based private networks. In addition, this segment provides long distance services, including 800-number services, wide area telecommunication, directory assistance, private line, and operator services associated with long distance calls; high-speed Internet and dial-up Internet access; and operator services, billing and collection, space and power rents for collocation, and public pay telephone services, as well as integrated digital television, high-speed broadband, and voice services. The Other segment primarily offers wireless services, including the sale of wireless handsets and accessories through retail stores. Hawaiian Telcom Communications, Inc. was incorporated in 2004 and is based in Honolulu, Hawaii. Hawaiian Telcom Communications, Inc. operates as a subsidiary of Hawaiian Telcom HoldCo, Inc. On December 1, 2008, Hawaiian Telcom Communications, Inc., along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the District of Delaware.
More
Show less
The job skills required for Desktop Support Engineer include Troubleshooting, Desktop Support, Operating System, Problem Solving, Computer Science, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Engineer positions, which can be used as a reference in future career path planning. As a Desktop Support Engineer, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Engineer. You can explore the career advancement for a Desktop Support Engineer below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
