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1 IT Desktop Support Technician Job in Coral Gables, FL

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Harvard Partners, LLP, Trusted Advisors to IT
Coral Gables, FL | Contractor
$43k-56k (estimate)
4 Months Ago
IT Desktop Support Technician
$43k-56k (estimate)
Contractor 4 Months Ago
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Harvard Partners, LLP, Trusted Advisors to IT is Hiring an IT Desktop Support Technician Near Coral Gables, FL

As the IT Desktop Support Technician you will be responsible for assisting in the support and maintenance of onsite and remote staff. This position requires a customer centric individual to act independently through the use of skills, experiences, and training to resolve client issues. Tasks will include hardware and software installation and deployment of PCs and peripherals.
Job Responsibilities: 
· Provide Tier I and II support for employees working onsite and from home.
· Troubleshoot Windows issues.
· Provide support over the phone, Web Ex, Zoom, MS Teams.
· Support remote staff that might not have much experience working from home.
· Escalate priority support issues to senior staff and/ or corporate technology groups.
· Wireless and remote connectivity troubleshooting.
· Work well with both internal and external group teams.
· Writes clear and concise technical documents.
Qualifications: 
  • At least 3 years of previous experience in an IT technical support role with a focus on hardware and software desktop support.
  • Windows OS troubleshooting (Drivers, Laptop won't boot, VPN, Hardware issues, keyboard, mouse, etc) .
  • Ability to communicate ideas and resolutions in a clear, concise, user friendly manner.
  • Comfortable communicating via phone, Web Ex, Zoom, Teams.
· Must be team orientated, have a strong service orientation, and possess strong oral and written communication skills.
· Ability to prioritize and multi-task effectively while working in a fast paced demanding environment
· Strong analytical and trouble-shooting skills.
· Experience troubleshooting PC/laptop/Printers.

Job Summary

JOB TYPE

Contractor

SALARY

$43k-56k (estimate)

POST DATE

11/13/2022

EXPIRATION DATE

01/16/2023

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The job skills required for IT Desktop Support Technician include Troubleshooting, Desktop Support, Technical Support, Written Communication, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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